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Forums » US Cable Support » Road Runner » [TWC] TWC Kansas City VOIP service issues.
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koolzero

join:2002-09-13
Overland Park, KS

Re: [TWC] TWC Kansas City VOIP service issues.

My dog has been chewing on the coaxial cables that are on the outside of my house, this is probably what is causing my packet loss.

Weirdalex maybe something is wrong with your wiring as well which may be causing your problems.

Mainiac, should I tell TW that I suspect it's caused by my dog chewing on my cable. They've looked at the cables in the past and tightened some stuff up and never mentioned anything about the cables being in bad shape, but I've noticed lately that the cables are getting a little chewed up, and some of the actual wires were becoming exposed. I wrapped some electrical tape around what I could to try and protect it.

Thanks for your help!
mainiac

join:2004-08-01
Cape Elizabeth, ME

Re: [TWC] TWC Kansas City VOIP service issues.

yah.. still call and have them replace...

Downside.. ur dog did it so u might get charged...

when tech gets out there and replaces wires, pour some tabasco sauce or something like that over them so dog won't chew wires.

Electricle tape will prevent some water getting in, but the RF signal from the cable co, will be leaking out, as will RF from you home (tv's, microwaves, cordless phones, wifi networks, vaccumes..etc).

So the line needs to be taken out.
koolzero

join:2002-09-13
Overland Park, KS

Re: [TWC] TWC Kansas City VOIP service issues.

TW came out yesterday and respliced a wire that was badly frailed and it seemed to clear up the noise. It also made my speed a lot faster! However my stupid dog started chewing on the wires today and already severed another wire TW didn't charge me yesterday to fix the wire and he said if he had to come out again he would charge me.

As soon as I caught her doing it I slathered a bunch of tabasco sauce on the cables. My dog has been known to like the pepper repellent so I don't know if this will work. If the tabasco doesn't work are there some other suggestions?
kellenw

join:2003-11-20
Kansas City, MO

Re: [TWC] TWC Kansas City VOIP service issues.

Perhaps a gun? Just kidding!!!!!
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