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Forums » US Cable Support » Charter HSI/CATV » [Connectivity] Charter VS Bellsouth DSL (help plea
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[Connectivity] Modem reset for reasons unknown »
« Modem logs and what they mean?  
mwmcclure1

join:2005-02-15
Greer, SC

Re: [Connectivity] Charter VS Bellsouth DSL (help plea

I don't know where this "contract" stuff is coming from but BellSouth does not require a contract for DSL service. If you opt not to purchase their modem and then cancel your service, they want their modem back or you pay the $75 cost of the modem.

Period.

- Mark

nozero
Eschew Obfuscation
Premium,MVM,ExMod 2003-06
join:1999-12-29
InnerSanctum
clubs:

Re: [Connectivity] Charter VS Bellsouth DSL (help plea

The contract requirements may vary by location.

techware_fx
Chief CrazyBare

join:2003-12-17
Easley, SC
clubs:
·Charter Pipeline

You have 30 days from the initial hookup to return the modem or they charge you for the modem. (BS DSL)
You have 30 days from the initial hookup to return the "prize" like the cheap mp3 player or digital camera or you pay full retail price. $150 and $200.
You have 30 days to return all packaging, wrappers, phone splitters, packaging popcorn (every piece is counted), masking tape, oh and the "gateway", network cards or you will be charged $150

So basically if you get it all back within the FIRST 30 days your fine. After of course paying shipping and handling, and you damn well get insurance cause it might just "disappear".
If NOT, your looking at $75+$200+$150 =$425 plus the first month of service, which at 12 midnight after the 30th day turns into two months, non pro rated which means you could end up owing them close to $500 for 31 days of service.

Nice eh?
--
GunMod
Forums » US Cable Support » Charter HSI/CATV[Connectivity] Modem reset for reasons unknown »
« Modem logs and what they mean?  


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