hotbath
join:2005-09-10
Rainier, OR
| reply to hotbath
Re: qwest is full of idiots
yes i have called in a repair ticket. its been about 2 weeks now. they sent a tech out to my house the next day and we hooked her modem and com up outside and it was still doing the same thing. so she made a call and finally the connected her to their tear 3 tech support. after a little while i could tell what they were talking about was something that i didnt want to here. the tech told her that the dslam was full. yeah tried cue me for a 256 connection to see if it would do anything for the speed which at the time 256 would have been better then the 130 or so i was hitting. before she left she told me that she was going to get in touch with some people in portland who would know more about whats going on. well that guy called me up the next day and i guess he updated the firmware on the system and at that point i got to hit about 600kb and i was pinging the game that i play between 70ms and 120ms or so. but it didnt hold on for long right back down it went. then the next day they sent another tech out to my house to hook up and what not. he did some speed test using there account login not mine and he was hitting like 130kb on the download. which is pretty dang good once you multiply that by 8. they did multiple tests that would turn out basically the same. then i told him to log in on my account and see what happens. he did downloading the qwest.net/nav4/downloads file on my account right down to about 15 kbs. so i figured it was like me and my brother were thinking that something happened to my account. well i had to leave for work so i didnt get to stick around to see what they tried next. but the next day the tech from portland called me again and said that it was not my account and that for legal reasons he couldnt tell me anything else. he would have to see what other people are doing to see if they were doing stuff they werent supposed to. and that it is not in my line either. well those line test show that that there is something wrong with the line. but anyways i have not heard from that guy in over a week and a half. i called in to there tech support a few days after the last time i talked to him and i asked how many people are on my circiut the response was it has nothing to do with the circiut it is in your line. if it is in my line fix it. they cant get their stories straight.
im the only one with this problem on my circiut so they say. like alot of people who can just switch to comcast to resolve speed issues i cant earthling sattelite is my only alternative and there crap is said to be only a 400 down and a 60 up. so i dont know what to do keep paying 45 bucks a month for internet that is barely better then 56k dialup. well this is getting to be alot for you guys and gals to read so im going to cut it off for now. i appreciate any comments and suggestions. thank you. and if any of you play joint opps typhoon rising this is the reason you dont see hotbath on there anymore. he cant handle it. |
