boblandy
Premium
join:2002-05-06 | ZoneAlarm Anti-spyware update
definitions dated 9/13/2005 |
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WLiley
Woodman
Premium
join:2000-12-01
Grand Blanc, MI
clubs:   | Anti-spyware? or anti-virus?
Mine shows AV definitions of 9/13.
But AS definitions of 9/9 |
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boblandy
Premium
join:2002-05-06
| as stated, Anti-spyware update... |
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WLiley
Woodman
Premium
join:2000-12-01
Grand Blanc, MI
clubs:
| Okay, now how to explain why I'm not getting the update?
Have checked for update several times today. Twice since your post. |
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boblandy
Premium
join:2002-05-06
| reply to boblandy
thing is, to the best of my knowledge, ZA Anti-spyware defs are dated according to when they are downloaded by the user, not according to when they are released
Microsoft AntiSpyware Beta1 does the same thing with their defs, but at least they assign a version number to keep it more identifiable
i posted the defs as soon as i saw them. if they were around since 9/9, who knows
or maybe you downloaded the 9/6/2005 defs three days after they became available
i think they could use a better system
--
look out kid they keep it all hid |
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boblandy
Premium
join:2002-05-06
| reply to boblandy
yet another variable to consider here is that many ZAP users are experiencing problems getting updates... to the point that the newest version release 6.0.667.000 includes, among other improvements,
Fixed - Anti-Spyware update sometimes "not responding"
out of curiosity, what version are you running
--
look out kid they keep it all hid |
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TK421
Premium
join:2004-12-19
Canada
| reply to boblandy
Checking for Update |
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boblandy
Premium
join:2002-05-06
| again, quite possible i just today grabbed defs from 9/9, and they appear to me as 9/13
why don't you guys consider posting them when you get them
that's what i've been trying to do
--
look out kid they keep it all hid |
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TK421
Premium
join:2004-12-19
Canada | You always beat me to it Bob. 
I get most security (and other) updates after reading about them first at BBR. |
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boblandy
Premium
join:2002-05-06
| without some means of identifying the updates other than the date (which appears on each user's system as the time they are downloaded), this type of uncertainty will always occur
if ZA is going to insist on this oddball method of assigning ever-changing dates to each new def release, then at least they could issue a version number to go with the update, like Microsoft AntiSpyware Beta1 does, to distinguish one update from another
--
look out kid they keep it all hid |
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TK421
Premium
join:2004-12-19
Canada
1 edit | I completely agree - ZoneLabs should add a definition number to make it clear what version is current. Perhaps they want to encourage users to enable auto-update?
The problem is they are using only the date to show definitions version while most other AV/AS programs have version numbers. That can cause confusion posting about updates for those, like me, who prefer to update manually. Wouldn't it be nice if ZA was included in the Security Updates sticky? I doubt that will happen though. 
This is my only gripe with ZA AntiSpyware since it really does seem to be very good protection. If the regular Friday update remains predictable at least I'll know when to expect it (also Thursday update for MSAS-Beta). |
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boblandy
Premium
join:2002-05-06
| said by TK421  :Wouldn't it be nice if ZA was included in the Security Updates sticky? I doubt that will happen though i was already told not to post these updates there, and not even in the security forum... and not to expect to see them in the updates forum "for a long while" because it's "not a software most people can or do rely on"
--
look out kid they keep it all hid |
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TK421
Premium
join:2004-12-19
Canada
| Well none of the other security suites get in either... but don't try to convince me ZAP is inferior in any way to many of the programs that are allowed. Personally, I believe ZAP antispyware is at the very least as good (better) than MSAS (although I use both). |
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boblandy
Premium
join:2002-05-06
| said by TK421 :but don't try to convince me ZAP is inferior in any way to many of the programs that are allowed you're speaking in general, to others, i suspect
because i'm not trying to convince you of that
--
look out kid they keep it all hid |
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TK421
Premium
join:2004-12-19
Canada | Of course.  |
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boblandy
Premium
join:2002-05-06
| reply to TK421
said by TK421 :If the regular Friday update remains predictable did you get an update
--
look out kid they keep it all hid |
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WLiley
Woodman
Premium
join:2000-12-01
Grand Blanc, MI
clubs:
| I wanted to chime in again.
My wife's pc recieved the update just as Bob reported, and WHEN reported. Yet no matter what I tried (and there seems to be little to try) - I could not get the update.
So, I created a case w/ Zone Labs - just as the ZL User Forum suggests. What I got back from them was the most disappointing email yet. It did not even acknowledge that specific problem. Instead it only gave detailed instructions on how to uninstall & reinstall. Sort of a "no matter what your problem is, do this..."
(Which I can do with my eyes closed.)
It did not even say that "this will work" though I knew it would. So I uninstalled & reinstalled. Rebooted and got the AS update.
I can't remember for sure, but way way back when I used Norton I think that was "the solution" to not getting their updates too. That was one of many reasons I dumped them when I did.
Having had many inside contacts w/ ZL & Checkpoint over the years, I can tell ya that there's alot of changes going on there. Not all appear to be good changes.
--
Team Z Member"The Edge... there is no honest way to explain it because the only people who really know where it is are the ones who have gone over." Hunter S. Thompson |
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boblandy
Premium
join:2002-05-06
| glad to see you post back
mind sharing with us what version you run
and
do you have auto updating enabled
btw, i immediately saw the similarity between the zonelabs "cure" and what symantec recommends... and would have smiled at same were it not so frustrating
--
look out kid they keep it all hid |
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WLiley
Woodman
Premium
join:2000-12-01
Grand Blanc, MI
clubs: | Version 6.0.667.000
Auto update enabled.
Have noticed that if I force an update check,
the AV reports that specific date/time of said check.
The AS reports back a date/time of actual signature update.
Seems a bit odd. |
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TK421
Premium
join:2004-12-19
Canada
| reply to boblandy
said by boblandy :said by TK421 :If the regular Friday update remains predictable did you get an update Nope nothing... so much for that.  |
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