kshymkiw
join:2004-12-21
Columbus, OH
| reply to tekmunki
Re: why does ping jump in evenings suddenly
said by tekmunki  :said by kshymkiw :said by hypeab :here is a trace route... this has been happening in the evenings for about the past 3 weeks.. during the day and later after midnight the lag is gone. prob is from where i live all my connections go to here 1st so i cant online game from like 6- midnight est.. what is going on Tracing route to 82.165.228.91 over a maximum of 30 hops 1 3 ms 1 ms 1 ms 192.168.2.1 2 7 ms 8 ms 8 ms 10.101.16.1 3 8 ms 6 ms 8 ms rdc-24-92-227-158.nyroc.rr.com [24.92.227.158] 4 9 ms 7 ms 9 ms srp5-0.syrcnydrh-rtr01.nyroc.rr.com [24.92.227.1 98] 5 9 ms 7 ms 10 ms srp5-0.syrcnyspp-rtr03.nyroc.rr.com [24.92.228.3 4] 6 9 ms 8 ms 7 ms srp8-0.syrcnyspp-rtr02.nyroc.rr.com [24.92.224.1 38] 7 13 ms 11 ms 11 ms son2-0-1.albynywav-rtr03.nyroc.rr.com [24.92.224 .170] Anything after this has nothing to do with Time Warner and Road Runner. Your speed through the Road Runner Newtwork is just fine. They can't help how fast a site out on the internet responds. If you were to complain they would dismiss this saying "It isn't our issue, through our network your speed is fine". Sorry, but you don't have a valid complaint. The site you are tracing to is responding slow. I've seen that answer too many times- it's a canned 'pass the buck' answer. Problem being, when the problem hop is the one between your internal (rr) network and an outside router- it _IS_ 50% roadrunner's problem because it affects traffic coming from their network to that route. Chances are it's going to take network techs on both networks to work out a better route or fix the latency between the hops. I also assume ATDN is the contracted backbone for NYC, in which case RR is footing the bill and is responsible for that network throughput as well. I know what your saying man. I don't represent Time Warner in anyway what so ever. I am just saying from experience of dealing with them, you won't get any response from Time Warner. You can call ATDN, and report slow responding routers to them. I have had to do that to Level 3, who is the backbone for us here in Columbus, since Time Warner wouldn't respond to it, since it is "Out of their network". |
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tekmunki
Tekmunki
Premium
join:2001-12-06
Lake City, FL
clubs: 
 ·NuVox Communications
2 edits | reply to kshymkiw
said by kshymkiw :said by hypeab :here is a trace route... this has been happening in the evenings for about the past 3 weeks.. during the day and later after midnight the lag is gone. prob is from where i live all my connections go to here 1st so i cant online game from like 6- midnight est.. what is going on Tracing route to 82.165.228.91 over a maximum of 30 hops 1 3 ms 1 ms 1 ms 192.168.2.1 2 7 ms 8 ms 8 ms 10.101.16.1 3 8 ms 6 ms 8 ms rdc-24-92-227-158.nyroc.rr.com [24.92.227.158] 4 9 ms 7 ms 9 ms srp5-0.syrcnydrh-rtr01.nyroc.rr.com [24.92.227.1 98] 5 9 ms 7 ms 10 ms srp5-0.syrcnyspp-rtr03.nyroc.rr.com [24.92.228.3 4] 6 9 ms 8 ms 7 ms srp8-0.syrcnyspp-rtr02.nyroc.rr.com [24.92.224.1 38] 7 13 ms 11 ms 11 ms son2-0-1.albynywav-rtr03.nyroc.rr.com [24.92.224 .170] Anything after this has nothing to do with Time Warner and Road Runner. Your speed through the Road Runner Newtwork is just fine. They can't help how fast a site out on the internet responds. If you were to complain they would dismiss this saying "It isn't our issue, through our network your speed is fine". Sorry, but you don't have a valid complaint. The site you are tracing to is responding slow. I've seen that answer too many times- it's a canned 'pass the buck' answer. Problem being, when the problem hop is the one between your internal (rr) network and an outside router- it _IS_ 50% roadrunner's problem because it affects traffic coming from their network to that route. Chances are it's going to take network techs on both networks to work out a better route or fix the latency between the hops. I also assume ATDN is the contracted backbone for NYC, in which case RR is footing the bill and is responsible for that network throughput as well. |
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kshymkiw
join:2004-12-21
Columbus, OH
| reply to mario44222
said by mario44222 :This is my tracert: Tracing route to 82.165.228.91 over a maximum of 30 hops 1 5 ms 6 ms 5 ms 10.52.64.1 2 11 ms 8 ms 6 ms 24-168-128-30.nj.rr.com [24.168.128.30] 3 7 ms 6 ms 7 ms 24-168-128-57.nj.rr.com [24.168.128.57] 4 6 ms 7 ms 8 ms pos3-0-nycmnyc-rtr1.nyc.rr.com [24.29.101.245] 5 6 ms 7 ms 9 ms pos0-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.97.17] 6 71 ms 69 ms 71 ms pos6-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.97.1] 7 15 ms 12 ms 10 ms so-7-1.car1.Weehawken1.Level3.net [4.79.152.9] 8 18 ms 17 ms 19 ms ge-5-0-0.mp1.Weehawken1.Level3.net [4.68.125.129 ] 9 18 ms 18 ms 16 ms ae-0-0.bbr2.NewYork1.Level3.net [64.159.1.42] 10 18 ms 7 ms 9 ms ge-7-0.ipcolo1.NewYork1.Level3.net [4.68.97.13] 11 8 ms 7 ms 7 ms 4.78.164.2 12 11 ms 10 ms 13 ms a0nycc1.gw-core-a.nyc.schlund.net [217.160.229.7 2] 13 13 ms 13 ms 13 ms 82.165.228.91 Trace complete. Your trace looks to be the worst here, and yet you only have 1 router with a hop of 70ms. That is starting to get bothersome, and i'm sure if you were to send your local Tier 3 this tracert they could get with either the NOC or RDC guys and have them take a look. No reason for that high of a trace time for a in-network ping. |
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kshymkiw
join:2004-12-21
Columbus, OH
| reply to hypeab
said by hypeab :here is a trace route... this has been happening in the evenings for about the past 3 weeks.. during the day and later after midnight the lag is gone. prob is from where i live all my connections go to here 1st so i cant online game from like 6- midnight est.. what is going on Tracing route to 82.165.228.91 over a maximum of 30 hops 1 3 ms 1 ms 1 ms 192.168.2.1 2 7 ms 8 ms 8 ms 10.101.16.1 3 8 ms 6 ms 8 ms rdc-24-92-227-158.nyroc.rr.com [24.92.227.158] 4 9 ms 7 ms 9 ms srp5-0.syrcnydrh-rtr01.nyroc.rr.com [24.92.227.1 98] 5 9 ms 7 ms 10 ms srp5-0.syrcnyspp-rtr03.nyroc.rr.com [24.92.228.3 4] 6 9 ms 8 ms 7 ms srp8-0.syrcnyspp-rtr02.nyroc.rr.com [24.92.224.1 38] 7 13 ms 11 ms 11 ms son2-0-1.albynywav-rtr03.nyroc.rr.com [24.92.224 .170] Anything after this has nothing to do with Time Warner and Road Runner. Your speed through the Road Runner Newtwork is just fine. They can't help how fast a site out on the internet responds. If you were to complain they would dismiss this saying "It isn't our issue, through our network your speed is fine".
Sorry, but you don't have a valid complaint. The site you are tracing to is responding slow. |
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tekmunki
Tekmunki
Premium
join:2001-12-06
Lake City, FL
clubs:
·NuVox Communications
| reply to hypeab
I'm getting the same thing- it's always happened at least a little from 6pm to 11pm peaking at around 8pm --- lately it's been much much worse - I'm pinging 250-700 during these times and transfer speeds cut in half.
--
TekMunki
"There are 10 types of people in this world, those who understand binary and those who don't."
www.tekmunki.com |
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papillon
join:2002-03-10
Minnetonka, MN
| reply to hypeab
 Check this thread: Houston Time Warner - Node Oversold.com.
Although the 'node' was not oversold, TimeWarmer had managed to max out an OC12 in the evenings. It took 3 months and emails to the exec's themselves to get the thing fixed. Amazing they do not monitor their own network.
I'm out-
pappy |
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grasshopper
join:2003-04-07
Port Byron, NY
| reply to Kip patterson
On top of the other issues for getting this fixed, is that you have to get Time Warner to care. They have your money and thats all that matters to them. Even when your speeds drop to less than half of your normal, they will tell you it's within acceptable limits. Just getting them to recognize a problem is the first hudle. |
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Kip patterson
Premium
join:2000-10-23
Columbus, OH
| reply to hypeab
The problem is an overloaded peering connection between ATDN and Global Crossing. These can be a challenge to get fixed. Two companies have to agree it is needed, their techies have to get the capital funding approved, and the new circuit has to be created/upgraded. Takes weeks to months, unfortunately. |
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hypeab
join:2005-09-14
Fulton, NY | reply to hypeab
i just sent an email to atdn.net.. awaiting a response.... |
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hypeab
join:2005-09-14
Fulton, NY
1 edit | reply to hypeab
here is same trace uring day
Tracing route to 82.165.228.91 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.2.1
2 9 ms 6 ms 6 ms 10.101.16.1
3 7 ms 8 ms 10 ms rdc-24-92-227-158.nyroc.rr.com [24.92.227.158]
4 7 ms 8 ms 7 ms srp5-0.syrcnydrh-rtr01.nyroc.rr.com [24.92.227.1
98]
5 9 ms 7 ms 8 ms srp5-0.syrcnyspp-rtr03.nyroc.rr.com [24.92.228.3
4]
6 9 ms 8 ms 8 ms srp8-0.syrcnyspp-rtr02.nyroc.rr.com [24.92.224.1
38]
7 11 ms 12 ms 13 ms son2-0-1.albynywav-rtr03.nyroc.rr.com [24.92.224
.170]
8 12 ms 12 ms 13 ms pop1-alb-P6-0.atdn.net [66.185.133.225]
9 14 ms 14 ms 12 ms bb1-alb-P0-0.atdn.net [66.185.148.96]
10 16 ms 16 ms 15 ms bb2-nye-P3-0.atdn.net [66.185.152.71]
11 16 ms 17 ms 18 ms pop1-nye-P1-0.atdn.net [66.185.151.51]
12 21 ms 21 ms 21 ms GlobalCrossing.atdn.net [66.185.151.62]
13 17 ms 17 ms 19 ms 208.178.62.190
14 22 ms 23 ms 23 ms a0nycc2.gw-core-a.nyc.schlund.net [217.160.229.1
04]
15 18 ms 22 ms 17 ms 82.165.228.91
Trace complete.
on this one the prob does not happen at globel crossings.atdn.net |
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hypeab
join:2005-09-14
Fulton, NY | reply to hypeab
i think anyone i central ny on roadrunner is prolly having the same issue... we all go to the same route to get anywhere... |
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mario44222
join:2003-11-22
Cliffside Park, NJ
 ·Verizon FIOS
| reply to hypeab
This is my tracert:
Tracing route to 82.165.228.91 over a maximum of 30 hops
1 5 ms 6 ms 5 ms 10.52.64.1
2 11 ms 8 ms 6 ms 24-168-128-30.nj.rr.com [24.168.128.30]
3 7 ms 6 ms 7 ms 24-168-128-57.nj.rr.com [24.168.128.57]
4 6 ms 7 ms 8 ms pos3-0-nycmnyc-rtr1.nyc.rr.com [24.29.101.245]
5 6 ms 7 ms 9 ms pos0-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.97.17]
6 71 ms 69 ms 71 ms pos6-0-nycmnyrdc-rtr1.nyc.rr.com [24.29.97.1]
7 15 ms 12 ms 10 ms so-7-1.car1.Weehawken1.Level3.net [4.79.152.9]
8 18 ms 17 ms 19 ms ge-5-0-0.mp1.Weehawken1.Level3.net [4.68.125.129
]
9 18 ms 18 ms 16 ms ae-0-0.bbr2.NewYork1.Level3.net [64.159.1.42]
10 18 ms 7 ms 9 ms ge-7-0.ipcolo1.NewYork1.Level3.net [4.68.97.13]
11 8 ms 7 ms 7 ms 4.78.164.2
12 11 ms 10 ms 13 ms a0nycc1.gw-core-a.nyc.schlund.net [217.160.229.7
2]
13 13 ms 13 ms 13 ms 82.165.228.91
Trace complete. |
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jAcKeLPDW
join:2002-02-02
Bradenton, FL | reply to jestr62
ditto for me as well, in bradenton FL. |
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jestr62
join:2002-04-03
Baldwinsville, NY | reply to hypeab
Hey I live in Baldwinsville and I have been getting the same exact stuff. I thought it was my pc. all tech support keeps telling me is to unplugg the modem. |
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Flizesh
Premium
join:2003-08-16
Staten Island, NY
clubs:
·Verizon FIOS
| reply to hypeab
yep
(copying my own post from a similar thread from ELNK CABLE)
I have pretty much the same problem. I often experience high pings during prime time hours as well. It sucks to be pinging 100+ to CS servers that you should be pinging less than 20 to. Calling them does nothing as level 1 support doesn't even know what latency is. I am sure they know of the congestion on their ATDN but they don't seem keen on doing anything about it. |
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hypeab
join:2005-09-14
Fulton, NY
| why does ping jump in evenings suddenly
here is a trace route... this has been happening in the evenings for about the past 3 weeks.. during the day and later after midnight the lag is gone. prob is from where i live all my connections go to here 1st so i cant online game from like 6- midnight est.. what is going on
Tracing route to 82.165.228.91 over a maximum of 30 hops
1 3 ms 1 ms 1 ms 192.168.2.1
2 7 ms 8 ms 8 ms 10.101.16.1
3 8 ms 6 ms 8 ms rdc-24-92-227-158.nyroc.rr.com [24.92.227.158]
4 9 ms 7 ms 9 ms srp5-0.syrcnydrh-rtr01.nyroc.rr.com [24.92.227.1
98]
5 9 ms 7 ms 10 ms srp5-0.syrcnyspp-rtr03.nyroc.rr.com [24.92.228.3
4]
6 9 ms 8 ms 7 ms srp8-0.syrcnyspp-rtr02.nyroc.rr.com [24.92.224.1
38]
7 13 ms 11 ms 11 ms son2-0-1.albynywav-rtr03.nyroc.rr.com [24.92.224
.170]
8 13 ms 13 ms 14 ms pop1-alb-P6-0.atdn.net [66.185.133.225]
9 12 ms 14 ms 13 ms bb1-alb-P0-0.atdn.net [66.185.148.96]
10 18 ms 15 ms 16 ms bb2-nye-P3-0.atdn.net [66.185.152.71]
11 17 ms 17 ms 17 ms pop1-nye-P1-0.atdn.net [66.185.151.51]
12 128 ms 131 ms 131 ms GlobalCrossing.atdn.net [66.185.151.62]
13 130 ms 122 ms 131 ms 208.178.62.190
14 131 ms 131 ms 130 ms a0nycc2.gw-core-a.nyc.schlund.net [217.160.229.1
04]
15 118 ms 122 ms 116 ms 82.165.228.91 |
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