 aperris
join:2005-09-15 Akron, OH
| reply to gabbysdad Re: The customer is always right. My two cents!
Jeffy should only be employed where no contact with customers is involved. Having said that I have a few views about SR to share. I am happy with the value I have received from SR. I have insulated myself from the outage problems by keeping my SBC telephone account with drastically reduced service. I have my line set to make 30 0utgoing calls and then am charged about 7 cents for each additional call. The price is $11 per month including tax. My previous feature laden SBC account was $55/month plus toll calls. SR charges me 16.58/month and includes free LD in the states plus the 11/month for my SBC line and you can see my phone bill runs $27.58/month for unlimited local and LD with an SBC line for a backup. I don't see how you could get that much service for under $28. I do hope the outages stop, but I for one do not plan to give up my service because of a few missteps. VOIP is in its infancy right now. When it is as reliable as the SBC line it will probably be taxed and tariffed just like the baby bells. I don't work for Sun Rocket, but do feel they have been getting a bum rap. The firing of Jeffy shows that they do care! |