US Cable Support > Comcast HSI > Got New Modem- It the New LINKSYS MODEM VERSION!!

reply to SurfGuru4

Re: Got New Modem- It the New VERSION!!

Ok.. Hope this verison works well.. They had version 3. saw that.. But I like to know if this would have a better Firmware.. I took the chance.. Hope it not another Rotten EGG.. HEHE

The v4 is shipped with DOCSIS 2.0 firmware.

The problem with the v3 is that it could have DOCSIS 1.1 firmware if older and DOCSIS 2.0 firmware if newer. It doesn't matter if you have Comcast, because they are DOCSIS 1.1. For me having Adelphia which is DOCSIS 2.0, a v3 would hold me back with our new Extreme tier of 16000/2000. And, since my ISP doesn't support the Linksys, no upgrade would be pushed.

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I just got a reply back from Linksys on how to Identify a v4 vs v3.

Thank you for contacting Linksys Technical Support.

You can differentiate the BEFCMU10 version 3 from BEFCMU10 version 4 through the lights on the front panel of the device. With the version 3 under the Internet you have 2 LED lights labeled cable and activity. With the BEFCMU10 version 4 under the Internet you have 3 LED lights indicator (DS, US and Online).

You are supposed to be able to see this light configuration on the picture of modem on the box.
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Write me up for 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/

I guess we have to.. Or have a very ..very ..very long Cable.. so we can connect it to the Box and see what it show..Either way.. If I do see 3 light.. I know I have Version 4..

Hey this bring back a episode... from Star Trek: NG Captain Picard has been captured by the Cardassians and undergoes torture designed to break his spirit.. where he is lead to believe there is 5 Light. But only there is 4 Lights..

I thought to myself, Best Buy has gotten some terrible people.

Haha, they are terrible because they don't know what versions of a cable modem they have ok...

reply to SurfGuru4

Well I hope I went on a bad day.. Some of those people I know arn't that bad. Just the one that work at PC tech Station.. I work for the part where I put the truck away. So I had to know everything.. But not the product. but being in the area of PC.. I guess some of the stuff seem to come natural.:)

reply to Johkal
»www.linksys.com/servlet/Satellit···rWrapper

Picture and manuals for Version 4 »support.cox.com/sdccommon/asp/co···513245d1

Linksys site was giving me issues.

reply to Johkal
And the v4 has started to show up in the warehouses in addition to the retail channel. I just helped a relative with a self-install of a Linksys v4 that was supplied with a self-install kit. (I *specifically* got asked because I'm both a former CHSI rep and did my own self-install five years ago, self-replaced the leased modem with a purchased modem the following year, and upgraded again two months ago.) Other than the modem being USB (and thus installing in Windows via Add New Hardware), the steps are no different than a new install via Ethernet.

Yes, even my older RCA DCM235 had those options. No adding hardware for me, ethernet here.

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