Sunsetstrip
Go Kings
Premium,MVM
join:2000-07-08
West Hollywood, CA
clubs:
| reply to MSauk
Re: Napster and Yahoo Unlimited Music service issu
I had to wait till they could reset it,it took two frustrating weeks for e-mails back and forth,I kept telling them to re-set it and they would send a recommendation to try all sorts of things that I knew were useless.First you will wait a week and they will ask you to de-activate the machine,then the next week they will say to rename the DRM folder,the third week your going to fuming(good thing your a fireman  ) since I have dealt with this before I took all the steps that I posted above before ever e-mailing them.
I finally wrote them a pretty scathing e-mail telling them "just re-set the ^%#$ thing or I will cancel" I might add that was able to get a free month out of them for taking 3 weeks to "fix" the problem
I have been using DRM music files for a year now,I also am always changing things on my system,so I know what is happening,I have been through the drill about 4 times now, and more than likely you will have to wait
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MSauk
MSauk
Premium
join:2002-01-17
Sandy, UT
 ·Qwest.net
 ·Vonage
 ·Verizon BroadbandA..
 ·surpasshosting
 ·Comcast
| reply to Sunsetstrip
sunset how do you reactivate it? I will call them tomorrow, this is very frustraiting! Pay for a service you cant even use because of some stupid license crap
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InsightBB = Monopoly
TheSauk.com
Louisville Fire Football (af2) |
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Sunsetstrip
Go Kings
Premium,MVM
join:2000-07-08
West Hollywood, CA
clubs:
| reply to MSauk
Re: Napster and Yahoo Unlimited Music service issues
Yes you were clear and I fully understand,I had the same thing happen to me when I re-installed my O/S,your crypto key has been changed somehow,the steps i outlined may work but I am pretty sure you will have to call or e-mail CS,try de-activating Yahoo first,thats what they had me try in step one
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My Photo Gallery
"Consulting the rules of composition before taking a photograph, is like consulting the laws of gravity before going for a walk." Edward Weston |
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