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Forums » Up and Running » Security » Security » "The Best Offers" Spyware Removal
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ZoneAlarm spyware thing »
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B
Premium,MVM
join:2000-10-28


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Re: "The Best Offers" Spyware Removal

said by GameGuy369 See Profile :

Hi there. I work for the Geek Squad and we have a computer that has the "The Best Offers" spyware which is not detected by spybot, adaware, housecall, ewido, and many other scanners, but it exists and does cause pop-ups. When you go into control panel and use the uninstall method to remove it, it says you need to use a tool of theirs, which unfortunately because it is a spyware website, our network blocks access to that page. Has anyone else worked with this spyware before and know how to remove it? Thanks!
Now this is funny. Although I do enjoy your commercials.

Have you considered simply downloading the uninstaller from a machine outside your network? (Put it on CD or USB RAM disk, etc.) Or moving the machine outside your network? Or taking the hard drive home? Or changing your network's proxy temporarily? Or just asking your manager? I mean, you guys get paid for this, right?

-- B
--
In a realm outside causality and function
GameGuy369

join:2004-07-09
Olathe, KS
clubs:

Re: "The Best Offers" Spyware Removal

Yes. That is something I considered. Problem is our precinct is running a 48 hour turnaround and this system is done completely once we get that removed. I was hoping there was an another way. The link it gives is www.bestoffersnetworks.com/uninstall. Can you tell me if it works for you so I know if it really is just blocked? Thanks for any assistance.
B
Premium,MVM
join:2000-10-28

Re: "The Best Offers" Spyware Removal

Well, I can get to that page and find the link for the file, but no way would I run such a thing myself.

Perhaps your proxy is stupid and you can use the IP address directly; never mind I can't get that to work either. Anyway, the direct link is »uninstall.bestoffersnetworks.com···inst.exe and there don't seem to be any mirrors anywhere.

Sorry -- you could run out to a web cafe or something. But again, isn't there some kind of escalation procedure at your place for this sort of thing?

-- B
--
In a realm outside causality and function
Forums » Up and Running » Security » SecurityZoneAlarm spyware thing »
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