rx7speed
join:2004-06-10
Caldwell, ID | reply to RayW
Re: qwest is full of idiots
most all of what matters. that and you leaving with a smile on the way out the door  |
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RayW
Premium
join:2001-09-01
Layton, UT
clubs:
 ·XMission
| reply to rx7speed
Yes RX7, you get what you are provisioned for. I was provisioned for 640 and I should have had 1.5 meg. That was taken care of by resetting my values. Of course the Qwest help desk could have been lying about what he was doing, but in any event, I now work the way I should.
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I am not lost, I find myself every time. |
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rx7speed
join:2004-06-10
Caldwell, ID
| reply to RayW
if I remembe rright some dslams (been too long) sometimes get locked on a specific train rate, rebooting the port sometimes resolvs this.
but again it has been too long so I don't remember as much.
but that would be affecting the dslam.
train speeds is all between the dslam, and the modem.
only other thing I could think of was the provisioned rate. but I doubt that was it.
but it isn't as the guy said where it was based upon his account.
his house is wired into a specific port on that dslam. the dslam doesn't care what his username and password is.
you can establish a connection without a username and password and get your full provisioned rate (as long as the SNR is high enough and your not getting errors on the line)
the username comes far later so that username situation shouldn't be affecting his download speeds or connection rates |
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RayW
Premium
join:2001-09-01
Layton, UT
clubs:
·XMission
| reply to rx7speed
said by rx7speed  :first thing I Want to say is the modem reports what it is connected or trained at not what speed your provisioned for. ....... also if I remember right the account itself doesn't have much to do with provisioned rates. that happens in the dslam. your first connection point. this goes on when you establish train. your username and password aren't even in use yet but your connection speed is. once the dslam and your modem establish a connection with each other and figure out what speed you are connected at THEN your username and password gets sent to the qwest gateway. but again by this point your connection speed has already been set. I just went through a massive repair action and many hours of no DSL. When I came back up I was doing 640/256 vice my old 1500/1000.
A call to the 'help' desk, and the 20 questions game later, the help desk puts something into his system, my modem reboots, and I am at 1500/1000 again.
So the help desk can have a say in it some how. The DSLM is probably correct, but it can be affected by other locations playing on the system computer.
Hope this means what I meant, I am late to a meeting.
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I am not lost, I find myself every time. |
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