Dr Tweak
join:2004-09-23
Chesapeake, VA
| reply to GameGuy369
Re: "The Best Offers" Spyware Removal
Stop using Norton AV for your clients and use Kaspersky and it will fix these kinds of things.
I'm not being a smartass, I'm being serious. I have my own computer business and come behind you guys and Geeks on Call all the time and you have setup and sold Norton, I remove it and install Kaspersky and it almost always finds many pieces of malware.
For instance, last night a client brought me a pc that Geeks on Call worked on just a few months ago, they sold them Norton 2005 and set it up for them. Kaspersky removed 378 pieces of malware from this pc that Norton never caught.
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B
Premium,MVM
join:2000-10-28
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Nah, don't blame the geek wannabes for that. People buy their HP or Dell and see NAV bundled on their desktop. Six months later the trial has expired, but they don't know/don't care until the machine slows down to a turgid mess of malware.
Finally they drag it in to these poor saps and demand that everything get fixed in an hour. Not a fun job, particularly if you're new at it.
Blame KAV, if you want, for not being as aggressive enough in its marketing so as to make itself present on the default Dell and HP et al. shipments. I bet if they undercut NAV by a few dollars and included a full year or two of updates they could make some headway.
Then again, for all I know McAfee and Norton pay Dell for the privilege of installing that trial software and lassoing in new suckers.
-- B
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In a realm outside causality and function |
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GameGuy369
join:2004-07-09
Olathe, KS
clubs: | Exactly. I run a Kaspersky on my home machine and so do most of the Geek Squad guys. None of our personal computers ever have problems. However, we are forced to push this type of software anyway. |
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Dr Tweak
join:2004-09-23
Chesapeake, VA
| reply to B
said by B  :Nah, don't blame the geek wannabes for that. People buy their HP or Dell and see NAV bundled on their desktop. Six months later the trial has expired, but they don't know/don't care until the machine slows down to a turgid mess of malware. Finally they drag it in to these poor saps and demand that everything get fixed in an hour. Not a fun job, particularly if you're new at it. Blame KAV, if you want, for not being as aggressive enough in its marketing so as to make itself present on the default Dell and HP et al. shipments. I bet if they undercut NAV by a few dollars and included a full year or two of updates they could make some headway. Then again, for all I know McAfee and Norton pay Dell for the privilege of installing that trial software and lassoing in new suckers. -- B I'm not blaming the end user, I'm blaming the guy people pay a lot of money to. The guy that is supposed to be the expert and fix their computer..... the guy that sells them Norton. I see it all the time, a new client I acquired about 4 months ago had a franchise company like Geeks on Call work on their computers in the past (within the past year) and sell them Norton 2004. They have 4 workstations, one had 187 viruses, another 67, another 3 and the last had 8. All of these workstations had Norton 2004 up to date and setup by a "professional". I sold them KAV and it found what I said, this company receives hundreds of emails daily and KAV on average catches 10-20 viruses daily, many of which are from their own people at other locations with their own company..... all of which use SAV 10.
The same company set their wireless up with only 64bit encryption, they now have WPA2 that I set up.
These so called "computer experts" for these companies like Geeks on Call, The Geek Squad etc. have never impressed me with anything I have seen...... but I guess it's actually a good thing because they ultimately make me money.
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nalobu
join:2005-10-02 | reply to GameGuy369
To GameGuy:
After I read your post I downloaded the Kaspersky AV and it caused my computer to crash immediately.
It keeps crashing and I can't seem to do anything about it. :\ Any ideas? |
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