tonydi
Premium,MVM
join:2001-05-11
San Jose, CA
| reply to Cabana13
Re: [Speed Problem] Connection incredibly slow at night
said by Cabana13  :On a side note, I talked to tech support and they had me move PPPoE to the router from the modem and now I can't access my modem from 192.168.0.1. Wow! I can't believe they even suggested that you move it, normally they don't want to have anything to do with a router! Anyway, just plug directly into the modem when you need to look at line stats. And given your issues, that would be something you'd want to do the next time one of these big lag sessions happens.
In fact, save a copy of the Statistics info when it's running fine, then one when it's not. We can look at that info and give you more concrete advice. My guess is that you're going to need to post in SBCDirect, a private forum here on BBR that is run by official SBC/ASI technicians. But lets look at your stats first. |
Cabana13
join:2005-09-28
San Francisco, CA
| I had to use the reset button on the modem to get 192.168.0.1 to come up - even when plugged directly into the modem it wouldn't show. Anyway, here are the statistics from when it's "good," and I use the term liberally. Let me know if I need any others.
Max Allowed Speed (kbps) 768 384
SN Margin (dB) 16.0 -
Line Attenuation (dB) 63.5 -
Loss of Signal 0 -
Loss of Frame 0 0
CRC Errors 1 2 |
