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Forums » US Telco Support » AT&T » AT&T West » [Speed Problem] Connection incredibly slow at night
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tonydi
Premium,MVM
join:2001-05-11
San Jose, CA

reply to Cabana13
Re: [Speed Problem] Connection incredibly slow at night

Well, your SN Margin isn't dropping off so that's good. You probably had to reset the modem again, huh. Can't tell if you're getting loads of CRC errors since that counter resets when you reset the modem. You do have a seriously long loop (or some other disturber like bridge taps), though.

At this point I think we need to turn you over to the pros in SBCDirect.
»/speak/sbcdire···A%3D%3D?

Note that SBCDirect is a private forum so only you and the SBC techs can see your thread. Also, the techs are usually pretty swamped with requests so be patient, they'll get to you as soon as they can.

Finally, don't reply to your SBCDirect post until one of the techs has replied first. They look for unanswered threads so if they see any replies they may bypass yours, thinking someone else is helping you.

Cabana13

join:2005-09-28
San Francisco, CA

Actually I didn't reset the modem - I only did it that one time so I could access its settings.

When I got the DSL installed they said I had line noise and had to come install some box on the line the DSL is plugged into.

I'll post in the other forum, thanks for the help.
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