1 edit | MyKris Asia Sdn. Bhd. Hi all!!
MyKris Asia is indeed a Broadband Service Provider that will brings you High Speed Internet Access with affordable prices and reliable.
Please check out our official URL at www.mykris.net
We will appreciate it if you could provide your feedbacks or suggestions to help us improve on our services.
I will regularly check this thread to view your feedbacks / suggestions.
Hope to hear from you soon.
Thanks.
MyKris Asia Sdn. Bhd. |
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kuek
join:2005-10-02
Santa Barbara, CA | Your website looks snazzy but what are your product offerings? Can't seem to find it. |
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 zulu68
join:2002-12-13
47100, MY | reply to MyKris Asia
From the website, their offerings are to office buildings, apartments (where?) but I think the pricing will not be competitive if you are only partnering NTT. |
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First impression is most important.Your site needs a major revamp so that your potential customers can learn more about your services/offerings. |
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Yea, simple would do. More importantly, the information is fast and easier to access. Well it's good to see ISP want to involve together with customer. Keep it up!!!
cheers
redglobe |
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kuek
join:2005-10-02
Santa Barbara, CA | reply to MyKris Asia
Yep, looks like the general consensus is what's the offering? Normally if I can't "get-it", I linked out.
Don't get me wrong, you may've a compelling product to offer! (just my opinion) |
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Dude/dudette, your website looks really snazzy but it is full of fluff. What exactly are you offering? Where's the 'Products' section?
Who the heck cares what your boss/VIP says?! |
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zulu68
join:2002-12-13
47100, MY | reply to MyKris Asia
Oiiiikk...where is the dude from MyKris?
Please come back and answer querieslah!!! |
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Went MIA LOL... |
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Don't push them too much  , let give them all the time needed  Perhap something nice to hear?  redglobe |
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 XEQtorWanna See My 8 Boobies?
join:2003-02-20
52100 | Boys and Girls,
Is this is the Quality of Service (QoS) we are gonna get from them - "You wait, ah"?
When the going gets tough, we keep quiet.
Heh, heh, another Turd World Mentality trying to offer First World service?
redglobe  , I fully disagree with you to 'go easy on them'. The questions and comments I've read so far are very pertinent to someone deciding to take up their service. After you've subscribed, parted with your hard earn cash and then got no response from them like this, will you 'go easy on them'?
For all we know, this nym/nick is trying to flame up her ex-company?
Ready to plonk this nym/nick in this forum.
XEQ. |
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1 edit | reply to MyKris Asia
Perhap something nice to hear? Ha ha ha I do take it easy sometime (anger management?), but at the same time collect all the reports/anger/frustration in one "sempit" box. Then let its explode, sometime people may change after/toward this. If that happens you can see me, well, I'm working in medical environment so (in matter of facts my boss is Psychiatrist Lol) then let war upon them.
Nay, that's still harsh.
Redglobe |
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XEQtorWanna See My 8 Boobies?
join:2003-02-20
52100 | Maybe, just go see yr boss and pour out yr thoughts and let her psycho analyze you? Cheaper mah, staff price. Xanax & Prosac also cheaper... LOL! |
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Lol:D |
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and I wonder this thread gonna be like the first and the last post or marketing strategy like another threads at Lowyat Forum? It seem so.. Lol:D (-- Psychotic in treatment) |
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zulu68
join:2002-12-13
47100, MY | reply to MyKris Asia
Hmmm...this disease is common nowadays for most ASPs, ISPs in Malaysia.
They start big with the usual hoo hah and then died down and slipped into oblivion.
These are the companies that really donno what they doing and I think many instances already in Malaysia. Look at Maxis, Time, what happened to their wireless broadband rollout? Jaring also plagued by ever consistent network problems since their launch.
Claim to do is one thing, doing it well is another. So, are we still want to complain about Streamyx? I think we are lucky to have something tangible now to rely on. |
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1 edit | reply to kuek
Thank you for all your comments and feedback!!
We will take necessary actions to improve on our website.
To answer some of your questions on our packages:
1) Wireless Broadband Internet Access for Corporate
customers
2) MyELiving@Home Broadband Internet Access for Homeusers
Our areas of coverage includes PJ, KL, Shah Alam, Mont' Kiara and etc.
Please call us for futher details on the packages and pricing or check out our website at www.mykris.net
Have a nice weekend to all!!!
Best regards,
Kelly Tan |
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| reply to MyKris Asia
3 days for a reply~~~
Tell us more. Is that all? How about your coverage areas?
Cheers
redglobe |
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 iZuDeeNPremium
join:2004-04-14
Malaysia | reply to MyKris Asia
Ms Kelly Tan,
My suggestion to you.
1. Put up your 'package' plan as well as coverage area in easy to navigate page. Do note that many customer who are going for broadband service will rather 'surf' rather than call. You coverage area need to be a little specific as to which area or housing area.
2. Create a little 'FAQ' online rather than ask people to call. It will save your company on customer support as well as pleased the customer with fast answer available online.
3. Clearly specify your terms and agreement for the package offered. i.e 1 year contract, 70% best effort bandwidth etc
4. Put an email where they can contact your customer support, and be sure to respond to the enquiry within 3 working days. If you are unable to respond soon, just inform the customer that you've received the email and will get back to them soon. No one likes to wait forever not knowing whether the email they send have reach the intended recipient or not.
5. Please revamp your website to include basic html webpage as well rather than just give the option of flash based website. And do include SITEMAP. Your website is very difficult to browse and it annoys most of your 'potential' customer.
Anyway, above is just my opinion in some ways you can improve your customer relation.
--
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| oh good,one more isp cover mon kiara again....any isp plan bypass this area?very funny....mon kiara,never being let go....many other area,keep on wait,complian,wait,complainyt |
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