smcallah
join:2004-08-05
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| reply to vferrari3
Re: Take a step back
I don't get it? My whole point was theoretical. Obviously it wasn't the true case. I was saying IF Level(3) cared about Cogent, they would have tried to work something out with them or extend the deadline without turning it off. They did not. So they spent 3 days getting customer complaints, which they DO care about. And so had to end up extending the deadline anyway.
But they obviously didn't care enough about their customers to let them know beforehand, so maybe my point is moot anyway.
And if the links aren't beneficial to Level(3)'s business, why did they turn them back up in the face of customer complaints?
It was customer complaints that brought this back up, whether you know that or not. What else would have brought it back up? Level(3) obviously wasn't willing to work with Cogent, for whatever reason, and dropped the connection.
They're more willing to work with them now, in the face of customer complaints, I hope anyway that it means they're more willing. It may simply mean that they are telling their customers that in 30 days you won't reach Cogent through them, and they'll end it at that with no negotiation. |
