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Forums » US Cable Support » Patriot Media » [Other] Patmedia Digital phone
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sokhapkin
Premium
join:2003-05-08
Somerset, NJ

[Other] Patmedia Digital phone

I pass this "incredible" offer... $40 per month (+$5 for voicemail), sky-high international rates.

Marketing people at Patmedia must be crazy to offer such prices. FIOS deployment in Patmedia service area has been started already.
robjlevin

join:2002-10-30
Millington, NJ

Re: [Other] Patmedia Digital phone

said by sokhapkin See Profile :

Marketing people at Patmedia must be crazy to offer such prices.
Since it's impossible to contact them, there's really no way of knowing.

Optimized
Premium,Mod
join:2001-05-03
Pompton Lakes, NJ
clubs:
That is pricey in comparison to other VoIP options out there, not much incentive to choose them is there?
--
Chilly likes it
MEDIAPATRIOT

join:2003-01-23

Re: [Other] Patmedia Digital phone

i pay 40 a month per line for unlimited local/long distance with c-id, c-waiting, voicemail, and all the other junk including automatic id block and the thing where you cant accept a blocked #

WorkinClsDog
VoIP Engineer
Premium,VIP
join:2003-01-01
Piscataway, NJ


2 edits
I must say I'm very surprised by the price points and the Int'l Rates when compared to alternatives. Even the use of the "Triple Play" language is a surprise on their website »www.patmedia.net/patriot/Digital···eet.html - that's Cablevision's branding.

Keep in mind that Patmedia's marketing folks are vets of other cable co's (primarily comcast)... so they've been around a while.

Not sure who the underlying vendor partner ended up being, so I won't comment on the technical side of the setup til I hear more. (Although anything is better than Net2Phone, which is where the discussions started when I was there)

With FIOS going full speed ahead, this product may prove to be a tough sell to Patmedia's customers who are looking for the best deal.

I'm hopeful that the Patmedia sales force will be offering some type of contractual discount for customers who are willing to sign up for a longer term deal.

Looking forward to seeing the first review from someone who tries out the service...
--
WCD

Brian: Hey, barkeep, whose leg do you have to hump to get a dry martini around here?

Optimized
Premium,Mod
join:2001-05-03
Pompton Lakes, NJ
clubs:

Host:
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Patriot Media
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Other Manufacturers

Re: [Other] Patmedia Digital phone

said by WorkinClsDog See Profile :

I must say I'm very surprised by the price points and the Int'l Rates when compared to alternatives. Even the use of the "Triple Play" language is a surprise on their website »www.patmedia.net/patriot/Digital···eet.html - that's Cablevision's branding.
I'd say their pricing is almost 50% more compared to Cablevision's Triple Play, at least for the standard digital deal.

I'm not so sure I'd classify this as much of a deal. Sure, it's conveniently on one bill ... not seeing much savings though.
--
Chilly likes it

submrge

join:2004-10-10
Mine Hill, NJ

Re: [Other] Patmedia Digital phone

those prices are pretty much the same as cvc and twc's non discounted standard prices. problem is on their commercials cvc never really states what the price will be after the one year intro is over.

WorkinClsDog
VoIP Engineer
Premium,VIP
join:2003-01-01
Piscataway, NJ


1 edit
Also - for those of you who have other VoIP providers... is Patmedia's handling of 911 any different from VonAge or any of the others?

Personally, the 911 issue makes me VERY skeptical of VoIP service as a primary phone - having a non-emergency person or third party hand-off 911 type calls is a bit frightening. This has happened with numerous VoIP providers and gets glossed over by many marketing departments as a "non-issue" in hyping their services.

I'd encourage some of the Patmedia customers looking at this service to ask some really tough questions on just who will be answering on the other end when they dial 911 via Patmedia's VoIP and if it's an actual emergency official - or a service which is handing off the emergency info.

Keep in mind too, that if you change your address and don't notify your VoIP provider - you're pretty much out of luck.

Some things to read and think about --

»www.patmedia.net/patriot/Digital···doc.html

»www.internetnews.com/infra/artic···/3501991

That second article details a very scary actual incident where VonAge's 911 (or lack thereof) caused real problems.

Not trying to be negative here, but all the details should be out there - hopefully this issue was addressed in their VoIP planning stages.
--
WCD

Brian: Hey, barkeep, whose leg do you have to hump to get a dry martini around here?
vapochilled
Premium
join:2004-11-23
Macungie, PA
·ProLog

In defence WCD, you do have to sign multiple copies of the form saying you understand what the E911 situation is, some people really are dense when it comes to this. I do agree it has to change, I keep my sprint phone basic (about $7 a month) just for the 911, I use an auto line switch which ran me another $15 of evilbay.
I still save in excess of $55 a month on phone bills.

WorkinClsDog
VoIP Engineer
Premium,VIP
join:2003-01-01
Piscataway, NJ

Re: [Other] Patmedia Digital phone

said by vapochilled See Profile :

In defence WCD, you do have to sign multiple copies of the form saying you understand what the E911 situation is, some people really are dense when it comes to this.
That's a good thing and by no means is Patmedia alone in the E-911 issue arena - but definitely something all of us have to consider since E-911 is one of those things that pretty much everyone takes for granted until it is needed unfortunately
--
WCD

Brian: Hey, barkeep, whose leg do you have to hump to get a dry martini around here?
vapochilled
Premium
join:2004-11-23
Macungie, PA

Re: [Other] Patmedia Digital phone

Yep, and in time I'm sure it will become transparent like the normal service. But as you say, don't rely on it just yet
musterjoker8

join:2004-09-29
Old Bridge, NJ
Can people who are using this service from Patmedia comment on quality?

Thanks in advance
icepop456

join:2002-08-27
Somerville, NJ

hahahah $45????

You have to be kidding me! Vonage is 1/2 the price and I don't believe Patriots QoS will be much help to make it worth it.

As everyone else has mentioned VoIP is too new to be reliable. Vongae has worked great for me, but I do have a cell phone for backup.

FYI: My vonage/patmedia did continue to work during a power outage. I had my equipment on a UPS and that kept the network up and running. Naturally the up time would be limited to battery capacity.
vapochilled
Premium
join:2004-11-23
Macungie, PA

Re: [Other] Patmedia Digital phone

does seem a bit high, is there some extra service that I am not taking into account ?
musterjoker8

join:2004-09-29
Old Bridge, NJ
does anybody know what hardware they are using for their digital phone?

payload6976

join:2003-11-12
Drexel Hill, PA
I had heard arris

submrge

join:2004-10-10
Mine Hill, NJ

Re: [Other] Patmedia Digital phone

arris modem with 8 hours of battery backup. pretty slick little unit.
musterjoker8

join:2004-09-29
Old Bridge, NJ

Re: [Other] Patmedia Digital phone

Is it All-in-one device?

submrge

join:2004-10-10
Mine Hill, NJ

Re: [Other] Patmedia Digital phone

yep. internet and up to two phone #'s

payload6976

join:2003-11-12
Drexel Hill, PA
equipment is one thing, service delivery is another.

justmovedtonj

@grey.com

I just signed up with Vonage last night (price of course).

However, I believe that Patriot gives you dedicated bandwith just for the phone service so your connection to computer, games, etc. won't be slowed down, etc. This is a great benefit actually, but not quite sure if it's worth the price. FYI, I have not tried Vonage yet.
ednj

join:2001-03-09
Hillsborough, NJ
·Comcast
·Patriot Media

Re: [Other] Patmedia Digital phone

I have been using Vonage since October 1 and I like it. Great features, excellent audio quality (better than Sprint, my local carrier) and all for a great price. I have the basic plan of 500 minutes for $15 per month. With Sprint, I was paying $29 per month for local service with a few features and I had a different long distance carrier that charged 4 cents per minute for long distance. I am in the process of porting my Sprint local phone number to Vonage which is supposed to take 20 days. I am using one of my home wiring lines for Vonage and it works just fine. Caller ID and all other features are supported through the phone jacks.

I have seen no impact on my other Internet activities using Patriot Media cablemodem service. Based on the quality of service that I have and the cost of Vonage, I can't justify paying Patriot Media $40 per month for their digital phone service.

Ed
icepop456

join:2002-08-27
Somerville, NJ
my understand is games require low Ping times and only moderate data rates.

Either way, VoIP is about 40Kb/s and has not made a huge impact on my network. In fact, majority of my slow down is due to patmedia itself.

mdr5
Premium
join:2003-01-29
Somerset, NJ

Wow is all I have to say. Anyone who does a bit of research on voip before purchasing it through Patmedia will find that their prices are not only totally disproprotionate to whats out there, but their services arent comparable. And at those prices, paying extra for voicemail???? whats that about??
Im quite happy with my voicepulse. Less then $20 a month, 2 lines, handles everything I need including faxing and long distance, plus the online options cant be beat.
Sorry patmedia.... Need to be way more competative in the voip market if you expect to get people who are relatively educated on this technology to choose your service.
sokhapkin
Premium
join:2003-05-08
Somerset, NJ

Re: [Other] Patmedia Digital phone

I believe you catched the key word! It is "relatively educated". Most of the US people do not fall to this category, but not in Patmedia service area...

submrge

join:2004-10-10
Mine Hill, NJ
comapre their prices to other cable co's. patmedia's phone calls do not go over the public internet either.
vapochilled
Premium
join:2004-11-23
Macungie, PA
·ProLog

I think to be fair, patriot will sell their service, because people will not be educated to look elsewhere, it will be a one price/bill per month and any issues that are seen will be dealt with by patriot.
People who are on this forum represent a very small group who know a little about what they are doing and so of course will shop elsewhere.
I love my Vonage, it works great and is soooo much cheaper than a land line

submrge

join:2004-10-10
Mine Hill, NJ

Re: [Other] Patmedia Digital phone

said by vapochilled See Profile :

I think to be fair, patriot will sell their service, because people will not be educated to look elsewhere, it will be a one price/bill per month and any issues that are seen will be dealt with by patriot.
basically, that's the target sub that all the cable co's that sell voice are going after. and if you look at cablevision, there are *alot* of them.
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