2 edits | [SunRocket] So far cant find same or better priced Voip pr
Ive look around and found that some providers are costly, some of them dont have E911, other charge stupid TAX, want extra for virtual number, activation fees, dont know if my security and DVR will work , and
O yea, $3 international. Well, we all could say: SR suck as@. But when you start to look, there is not much to look at (price wise).
 look at this »isp4fla.nuvio.com | |
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 christcorpPremium join:2001-05-21 Cheyenne, WY kudos:1 1 edit | Re: [SunRocket] So far cant find same or better priced Voip pr Sorry, but I've been checking out VOIP providers for the last 3-4 months and MOST of them are in the same price and features catagory. To say SunRocket is the best for a pricewise value is silly.
Unfortunately for me and where I live, not all of the providers have service in my area so i can't be as choosie. To use your own criteria however, I just saw 4 or 5 that matches everything Sunrocket does. Hell, even my Packet8 service does that.
SR is $24.99 a month (Paying a year up front is silly) P8 is $19.99 a month SR has free 2nd virtual number P8 charges $4.99 (Hmmm, wonder why SR was $24.99 to start) P8 and just about everyone else charges the $1.50 fee P8 has E911 Packet8 has SMALLER plans $13.99 for those who don't need unlimited
The list goes on. I'm not saying P8 is better than SR, even though lately it looks like they might be. The point is, P8 and a host of others are just as good and pretty much the same price. To be honest, there are about 3 I know of that are much cheaper than SR is.
So, believe what you want, but pricewise SR is not anymore of a bargain than most of the others. For the $2-$3 a month you are talking about, features, quality, and uptime rate should be more of a concern.
Of the 5 providers that service my area, I narrowed it down to P8 and NUVIO. For the basic 500 minute outgoing/unlimited incoming plan, NUVIO was only $1 more than P8. I would have chosen NUVIO except they didn't have E911. If you like SR then you should stay with them. If you are ONLY basing it off of price and not quality, then you will loose that argument. SR quality appears to have gone down hill and their price is not that different than anyone elses. Later... Mike.... | |
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 |  | | Re: [SunRocket] So far cant find same or better priced Voip pr do you know if my Dish DVR625 will work with P8? | |
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·VOIPo
·Future Nine Corp..
| Re: [SunRocket] So far cant find same or better priced Voip pr said by kdpo1990:do you know if my Dish DVR625 will work with P8? No. They use lower codec which will not allow to do that. Switching from SR to P8 is suicide feature or pricewise, find somebody better then P8 if you want to switch (Vonage or Voicepulse for example). -- FIOS availability maps http://www.emailconfirm.com/fiosmaps/ | |
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 |  |  |  voiploverPremium join:2004-05-28 Portsmouth, NH 1 edit | Re: [SunRocket] So far cant find same or better priced Voip pr edit: removing Poison Ivy - From my post bellow.
There is no reason to suffer from poison ivy anymore.
Poison Ivy is a sticky oil that irritates human skin. If the oil comes in contact with skin or clothes it can simply be washed away with the right soap. The same soap that mechanics use to wash oil and grease of of their hands and can be cheaply purchased at any discount auto parts store. I think that lava is the most effective brand. The soap will not work with water. It takes about 2 minutes of scrubbing to get the soap between the skin and the sticky oil. After that it can simply be washed away with water. The soap can also remove the sticky oil from clothing in the same manner.
If the soap comes in contact with water it will lose it's ability to breakdown any oils. So Do Not apply water to the area to be washed until it has been scrubbed for at least 2 minutes.
One warning: wash the residue away. When the soap residue dries it will still contain the oil and contact can cause the symptoms all over again. Washing the oil off after the skin blisters will not get rid of the blisters, just the cause.
For the sceptics: Try my recommendation and you will find that once the oil is washed away the irritation and itching will also be washed away. Also, because it is such a sticky oil, any cloth that the infected skin touched will also have the oil on it and it can last up to 2 years.
Just the facts!
Now back to my original post:
said by artisticcheese:said by kdpo1990:do you know if my Dish DVR625 will work with P8? No. They use lower codec which will not allow to do that. Switching from SR to P8 is suicide feature or pricewise, find somebody better then P8 if you want to switch (Vonage or Voicepulse for example). We upgraded to 1235 firmware that lets you choose between 729 and 711 codec. It works great and solves those problems. | |
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 |  |  |  |  ptrowskiGot Helix?Premium join:2005-03-14 Putnam, CT kudos:4 | Re: [SunRocket] So far cant find same or better priced Voip pr The problem with P8 is their financial situation...they are bleeding money pretty badly, and I would be skeptical about their longevity. | |
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·VOIPo
·Future Nine Corp..
| said by voiplover:said by artisticcheese:said by kdpo1990:do you know if my Dish DVR625 will work with P8? No. They use lower codec which will not allow to do that. Switching from SR to P8 is suicide feature or pricewise, find somebody better then P8 if you want to switch (Vonage or Voicepulse for example). We upgraded to 1235 firmware that lets you choose between 729 and 711 codec. It works great and solves those problems. Official upgrade or hack? When did this become available? -- FIOS availability maps http://www.emailconfirm.com/fiosmaps/ | |
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 |  |  |  |  |  PJIVPremium join:2004-07-13 Niagara Falls, NY | Re: [SunRocket] So far cant find same or better priced Voip pr 1235 is a hack of course. Packet 8 LOST me as a customer because of the lack of G.711u.
The original poster is correct, Sunrocket service offers more for your money than any other service. They have had troubles, and I'm willing to put up with them for a little while longer, since there is NO other alternative without paying a lot more. I have DSL so I have my backup line, I just wish they would enable Simulring or even better the lifeline feature of the gizmo so I could make use of my POTS line when they are 'unavailable' | |
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 |  |  |  ToadmanHypnotoad join:2001-11-28 Ohio kudos:1 | said by artisticcheese:said by kdpo1990:do you know if my Dish DVR625 will work with P8? No. They use lower codec which will not allow to do that. Switching from SR to P8 is suicide feature or pricewise, find somebody better then P8 if you want to switch (Vonage or Voicepulse for example). Voicepulse is hit and go with dish network recievers. It will take about 5 to 6 tries before it will go through. BTW, why do you need a phone line with Dish Network. I had a 510 and it never had a phone line hooked up. | |
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·VOIPo
·Future Nine Corp..
| Re: [SunRocket] So far cant find same or better priced Voip pr said by Toadman:said by artisticcheese:said by kdpo1990:do you know if my Dish DVR625 will work with P8? No. They use lower codec which will not allow to do that. Switching from SR to P8 is suicide feature or pricewise, find somebody better then P8 if you want to switch (Vonage or Voicepulse for example). Voicepulse is hit and go with dish network recievers. It will take about 5 to 6 tries before it will go through. BTW, why do you need a phone line with Dish Network. I had a 510 and it never had a phone line hooked up. You have to have a line with DVR receiver or they will charge you extra $5 a month. This is not a requirement for stand-alones though. -- FIOS availability maps http://www.emailconfirm.com/fiosmaps/ | |
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 |  | | Reply to christcorp:
How is paying for a year up front silly when Sunrocket states that you will be refunded for any unused months of service? Paying for a year up front makes the price approx $16.58 per month and that's with tax and all fees already included in that price.
Also, I looked at P8's TOS and they charge you a $59 disconnect fee if you don't stay with them at least a year.
Those two points alone blow your argument right out of the water... | |
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 |  |  voiploverPremium join:2004-05-28 Portsmouth, NH | Re: [SunRocket] So far cant find same or better priced Voip pr Voip comes in many flavors. Look at the features that you actually use and how many minutes you are going to go through in a month. More than half would pay less on a good per minute plan but don't want to worry about overages. All of these extra features are great if you can use them, but don't let them guide your judgement if you don't. Just my opinion! | |
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 |  |  christcorpPremium join:2001-05-21 Cheyenne, WY kudos:1 | I don't like paying a year up front for multiple reasons. The main 2 is because on some occassions when I decided to cancel early, it took an act of congress to get my refund.
Next reason is because there's been times when I've payed bulk sums to save money only to have the company go under and it makes it almost impossible to get reimbursed. Using future money for capital expenses is not the way to do business. That's what stock and bonds are for. Loans for expansion and operation.
Anyway, Packet8 does charge a disconnect fee if terminated early. The DON'T have any setup fees so that's a wash with many companies. I've also seen their termination fee waived for dissatisfied customers.
As far as Packet8's future, their company has been around doing voice and data transport since 1987. Sun Rocket since 2004. In the techno world that isn't too shabby.
If you TRUST SunRocket then paying a year up front is a great deal. I'm not sure how well I can handle their uptime rates. I traced Packet8 almost a year, and except for a minor glitch around march, they seem to be pretty stable. There may have been other FUBAR's.
Packet8 service works FINE with my 3 Directv redceivers and 9 phones. Except the 1957 rotary dial payphone. They have E911. Voicemail is being upgraded as is 7 digit dialing. THEY do have G.711 STANDARD for fax and such, for voice with a firmware change. (Yes it's a hack, but it's only an unlocking hack)
My original response wan't intended to be a "Mine is better than yours" comment. The point is quality, features and price is very similar among all the providers. Most use Level3 or one of the big boys for backbone. The big differences that people should look at is; 1st. Availability. I CAN'T even get SunRocket, Vonage, ATT, and MOST others. Next, your MANDATORY features. For me, E911. Nuvio couldn't do that. 3rd, Uptime rate, and finally package and price that works for you. Later... Mike.... | |
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·Future Nine Corp..
1 edit | said by christcorp:Sorry, but I've been checking out VOIP providers for the last 3-4 months and MOST of them are in the same price and features catagory. To say SunRocket is the best for a pricewise value is silly. Unfortunately for me and where I live, not all of the providers have service in my area so i can't be as choosie. To use your own criteria however, I just saw 4 or 5 that matches everything Sunrocket does. Hell, even my Packet8 service does that. SR is $24.99 a month (Paying a year up front is silly) P8 is $19.99 a month SR has free 2nd virtual number P8 charges $4.99 (Hmmm, wonder why SR was $24.99 to start) P8 and just about everyone else charges the $1.50 fee P8 has E911 Packet8 has SMALLER plans $13.99 for those who don't need unlimited The list goes on. I'm not saying P8 is better than SR, even though lately it looks like they might be. The point is, P8 and a host of others are just as good and pretty much the same price. To be honest, there are about 3 I know of that are much cheaper than SR is. Ok. Here is it below, now tell me how exactly ANY VOIP Provider will match below. I'm not asking even matching 1 to 1, I'm asking matching 2x. So I'm ready to pay 2x more then I'm currently paying with SR with other VOIP providers if they have the same features. I have annual plan (not sure why you said it's suicide becouse it's prorated and no cancellation fees). 1. $16 a month. I talk a lot international so their $3 allowance on each eligible line brings this to $10 a month. I have following for that price as well. - Enhanced voicemail. I want to be able to retrieve voicemail via website, forwarded to email address - Second number - Great international rates (Moscow - 3c a minute or better) - G711 codec for modem connectiity (P8 automatically excluded from list) - No cancellation fees in case I don't like new VOIP provide
Please tell me other VOIP provider which will offer above for less then $20 a month. P8 does not have half of what I listed above. -- FIOS availability maps
http://www.emailconfirm.com/fiosmaps/
Here is what your leg will look like after contact with poison ivy | |
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 |  |  | | Re: [SunRocket] So far cant find same or better pr And for $16 a month, you get a service that is rated in the bottom 25% of all VoIP providers:
»/gbu
No point in arguing since you've made your decision, but based on over 1000 reviews for the providers listed there, I wouldn't pick SunRocket if they paid me. | |
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 |  |  |  PJIVPremium join:2004-07-13 Niagara Falls, NY | Re: [SunRocket] So far cant find same or better pr They just had a major outage that tanked their ratings. You can keep paying too much for VOIP if you want. I believe that SR will be the TOP VOIP company within a years time. | |
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 | | The closest I see in features/price is the BBtelsys "No Plan" plan: »bbtelsys.com/services/?subcat=3&pager=20. This plan looks a lot like the SunRocket annual plan minus the $3 allowance for international calls and the free phones. Please do a search before signing up, though. I was scared off when I did that.  | |
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·VOIPo
·Future Nine Corp..
| Re: [SunRocket] So far cant find same or better priced Voip pr said by TheKrell:The closest I see in features/price is the BBtelsys "No Plan" plan: » bbtelsys.com/services/?subcat=3&pager=20. This plan looks a lot like the SunRocket annual plan minus the $3 allowance for international calls and the free phones. Please do a search before signing up, though. I was scared off when I did that. If you press "site map" on their website does it display empty page? If it is then I'm not signing up with company which can not make simple webpage work. -- FIOS availability maps http://www.emailconfirm.com/fiosmaps/ | |
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 |  |  | | Re: [SunRocket] So far cant find same or better priced Voip pr I think their website is the least of our worries!
And oh by the way... I see you are (or were) a Broadvox Direct customer as well. Don't you remember their numerous website problems when they first went residential?
Nevertheless, I agree with you. These problems do not give you a warm and fuzzy feeling about a company that does business over the Internet.  | |
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 swanboy join:2001-01-22 Hollywood, FL | WooHoo.
Thanks for showing me BBTelSys. I did a bunch of searches and spoke with an online chat rep.
Everything seems good. I might actually signup for this one. | |
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·VOIPo
·Future Nine Corp..
1 edit | Re: [SunRocket] So far cant find same or better pr said by swanboy:WooHoo. Thanks for showing me BBTelSys. I did a bunch of searches and spoke with an online chat rep. Everything seems good. I might actually signup for this one. Did you find international rates anywhere on website? Do you know which codec they use? Web-based voicemail? | |
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 |  RockyBBPremium join:2005-01-31 Steamboat Springs, CO | search through the posts on this board. I seem to remember a thread advising of significant caution relative to BBTelSys not too long ago. TheKrell warned you of that, too. you don't want to jump from the frying pan into the fire....
FWIW, the same warnings that I've harped on about SunRocket, carriers acquiring working capital from end-users paying for a year up front in the form of no-interest no-equity loans, apply to this carrier, as well..... | |
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 |  devil24Premium join:2002-06-28 Houston, TX | said by swanboy:WooHoo. Thanks for showing me BBTelSys. I did a bunch of searches and spoke with an online chat rep. Everything seems good. I might actually signup for this one. BBTelSys isn't a good option... trust me.
If I were you, I'd look somewhere else. | |
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 |  |  pka3 join:2005-10-14 Chino Valley, AZ | Re: [SunRocket] So far cant find same or better pr Be careful with BBTELSYS. We are having a lot of problems getting a local number as promised and selected on the website, free virtual number is not available, caller id w/name does not work. They don't answer their phone, I was on hold with their automated system for 30 minutes the other day and I finally gave up. Tried their chat room but I am getting the run around. Any suggestions would be appreciated. | |
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 | | "Voip comes in many flavors. Look at the features that you actually use and how many minutes you are going to go through in a month."
BINGO. Brilliant. Right on.
A feature you don't use doesn't have value. All you can eat minutes aren't of value if you don't use lots and lots.
There really isn't one-size-fits-all. | |
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 | | I use linefire and have had no problems with them. Only problem I had, was when I called a number...my number would show up as something else. Called support and problem was corrected. For $16.95/month I can't complain. | |
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 koamPink PeckerPremium join:2000-08-16 East Puddle Reviews:
·Shoreham Telephone
| even if you valued your own time to research and fix problems or valued downtime as a cost of as little as 10 cents / hour, add that to your $ cost at SR and I think you'd find that SR costs more. Also assign a cost to missed calls incoming when there is no failover. Do you want to assign a cost for the features that often don't work, like call waiting ID, etc.?
If you don't assign a cost to your time spent fixing/troubleshooting, downtime, and lost incoming calls, then SR will probably be one of the cheapest - go for it!
I can't say what the downtime at other providers are and the time spent fixing issues is, but at SR it's pretty high (It's easy to find support for that, just search the threads and reviews.) -- Danieli Consulting LLC, Strategy and Branding »kdanieli.com | |
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 |  RockyBBPremium join:2005-01-31 Steamboat Springs, CO | Re: Thank you sir, may I have another? why, if you've already been burned by a carrier selected on the basis of low price, would you do it again? | |
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 |  |  | | Re: Thank you sir, may I have another? VT is not that cheap | |
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 |  |  |  RockyBBPremium join:2005-01-31 Steamboat Springs, CO | Re: Thank you sir, may I have another? C'mon man, I'm not stoopid. You posted a link where you asked VT to match SR's price. You're buying on price! They've got the same pre-pay model, but without the cordless phone equipment. There's lots of threads in this board about features not working, and CSRs not responding, and service being unavailable... but somehow that attracts you. And that's OK with me. But didn't you start this thread looking for alternatives to SR for those exact same reasons? | |
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 |  |  |  |  | | Re: Thank you sir, may I have another? RockyBB
I never said you were. | |
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 |  |  |  |  mph300Two Thirds The Way There join:2000-11-09 1 edit | said by RockyBB:They've got the same pre-pay model, but without the cordless phone equipment. It's not the same RockyBB , VT has to be a two year contract with only a fifty percent refund of prepaid amount if you cancel to equal SunRocket's one year pay in advance fee with a full prorated refund of unused months if you decide to cancel.
Mike
edit to strike error -- Nitromethane--put some pop in your pipes! | |
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 |  |  |  |  |  | | Re: Thank you sir, may I have another? "Full refund?" You must mean prorated refund (after 30 days). | |
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 |  |  |  |  |  |  mph300Two Thirds The Way There join:2000-11-09 | Re: Thank you sir, may I have another? said by TheKrell:"Full refund?" You must mean prorated refund (after 30 days). yes, a full refund of unused months, after the 30 day trial---my error.:o
Thanks,
Mike -- Nitromethane--put some pop in your pipes! | |
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 | | Try www.axvoice.com They are one of the most competitive providers out there. They are new but good. | |
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 |  1 edit | Re: [SunRocket] So far cant find same or better priced Voip pr I think VT is worth what I pay for. They have been really good with my account. I go month-to-month. | |
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 |  |  swanboy join:2001-01-22 Hollywood, FL Reviews:
·ooma
| Re: [SunRocket] So far cant find same or better pr ViaTalk looks interesting, and I was considering them a while back.
However, with all the crazy postings here and fights between members and the CEO... it seems a bit too crazy. I dont want to have to contact the CEO via dslr in order to get problems resolved. | |
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 |  |  |  | | Re: [SunRocket] So far cant find same or better pr They provide an excellent email support and most of the time I get response in 1 hour round the clock. They are new as their site says they are in the process of setting up customer contact center. Try to mail them and see how their response is. On the other hand they do provide Technical Support numbers if you face technical issues and you actually get to talk to a person as soon as you dial in unlike other providers who put you on hold for 15-45 min. | |
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 |  1 edit | Previous posting saves my question | |
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 |  | | axvoice, sounds like one for the hip hop generation Site looks nice tho | |
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 swanboy join:2001-01-22 Hollywood, FL | Axvoice.com I'm not interested in because they don't list a contact phone number for me to call and ask questions before I sign up. When I go to contact they just say email them. Ridiculous. | |
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 swanboy join:2001-01-22 Hollywood, FL 1 edit | I tried their technical support (phone) today, and you were right.. Got through in about 8 seconds.
When you sign email support is good, are you referring to their ticket system? I didnt notice an email address published.
Thanks. | |
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 |  | | Re: [SunRocket] So far cant find same or better pr $20 # port charge? please explain | |
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 | | Number porting is, if you want to transfer and use your current number with a new provider. Axvoice does'nt charge for it though and their activation fee is $0.00 if you use your own device (just saw it under "Special Offers" on main page) | |
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 | | i don't have my ond device. where do you see that VT chares $20 for porting #? | |
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 voiploverPremium join:2004-05-28 Portsmouth, NH 4 edits | There is no reason to suffer from poison ivy anymore.
Poison Ivy is a sticky oil that irritates human skin. If the oil comes in contact with skin or clothes it can simply be washed away with the right soap. The same soap that mechanics use to wash oil and grease of of their hands and can be cheaply purchased at any discount auto parts store. I think that lava is the most effective brand. The soap will not work with water. It takes about 2 minutes of scrubbing to get the soap between the skin and the sticky oil. After that it can simply be washed away with COLD water. Hot water may open your pores and allow the residue in. The soap can also remove the sticky oil from clothing in the same manner.
If the soap comes in contact with water it will lose it's ability to breakdown any oils. So Do Not apply water to the area to be washed until it has been scrubbed for at least 2 minutes.
One warning: wash the residue away. When the soap residue dries it will still contain the oil and contact can cause the symptoms all over again. Washing the oil off after the skin blisters will not get rid of the blisters, just the cause.
For the sceptics: Try my recommendation and you will find that once the oil is washed away the irritation and itching will also be washed away. Also, because it is such a sticky oil, any cloth that the infected skin touched will also have the oil on it and it can last up to 2 years.
Just the facts! | |
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 Blaser join:2005-10-12 Lexington, MA | It really doesnt matter if the price is $16 or $23, what matter is the service and the uptime.
Sunrocket used to be a great value when the line was up and running for weeks without problems, but when the line is down, C.S suck in response time, features stops functioning and you spend your cell minutes while on the phone with their member services that have no clue, is this good value?
When your wife is bitching that she doesnt have a phone, your kids are mad because they cant talk to their friends, their friend sometime cant leave even messages when the line is down.
Dump this company and find another one, they don't understand that phone system is not R&D system | |
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 |  See 6 replies to this post |
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 | | Hey, thanks for all of the replies, from which I can see that it would be best if I stay with SunRocket and give them another chance(s). Just like I said : Some of them to expensive (yes Im to cheap); Some no E911; TAX and Fees; etc
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 |  See 6 replies to this post |
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 | | I think the essential question to ask is, "what is my tolerance in terms of reliability or lack thereof?"
For the most part, VOIP is less reliable than POTS. We're already giving up some reliability to save some money. It does seem like some of the more expensive providers are more reliable. I've had very good experience with Voicepulse and Quantumvoice. Less good, but not too bad experience with Broadvox and P8. Pretty bad experience with Broadvoice. Haven't tried Sunrocket, because for me, I'm willing to pay more for service that is more reliable.
$16/month sounds like a great deal, but I'd actually rather pay twice as much for a service that pretty much always works. | |
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 |  | | Re: [SunRocket] So far cant find same or better pr As a matter of fact VoIP is a new technology and it always takes some time for a new technology to be stable. Engineers/Troubleshooters are also new and they need some time to figure out pros and cons of this technology. It took a while to have better dialups and dsl/cable connections. Now they are wide spread and have been around for a while so all known/unknown problems have been taken care of. Same goes for VoIP. Some providers have overcome their problems and some are working on it. An outage or downtime can occur in any technology. May it be Dialup, dsl, cable, web servers etc. Once all this is figured out we'll have better VoIP providers. | |
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 | | I suggest, in such conditions where the VoIP providers are not reliable it's better to find one which lets you BYOD. Stay with them as long as they are stable and then switch to the other when they go down. I find it stupid to subscribe to providers like Vonage, Lingo, Packet8, SR where you are stuck for a year. Better than whining. There are many like Broadvoice (don't use them though), voicepulse and a couple of others. I am using Axvoice and I find them better than others as they have no activation fee for BYOD and let you port number for free. There is no commitment so I am happy with it. I like my freedom. | |
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