BLL
join:2004-07-12
Encino, CA
| reply to WhoHasBroadvoice
Re: [BroadVoice] Who has the BroadVoice service? Feelings on it?
said by WhoHasBroadvoice :
I am considering purchasing the $10 unlimited in-state calls BroadVoice service. I'm wonder who has this service, or even a different package but from the same service, and how you like it?
I've been on the $10 in-state plan for eleven months now. In that time, I've had two days of downtime, during the infamous "meltdown" that occurred after BroadVoice parted ways with Global Crossing. For a few weeks after that event, voice quality was somewhat inconsistent (and generally poor)...it has since recovered to it's previous high level.
Apart from those incidents, the service has been rock solid for me, and a great bargain. I am a self-provisioned BYOD user (Sipura devices primarily) and love the flexibility that Broadvoice offers. Voice quality is excellent, and the features I depend upon work great.
I wouldn't recommend Broadvoice to most people, due to their uneven and highly unorthodox customer service practices. Lately they have been enforcing the fine print in their TOS in a rather hostile manner. Still, they have been a great match to my needs. |
