im_chandave
join:2005-07-28
Cleveland, OH
| reply to nc22
Re: [BroadVoice] Calls to Hong Kong are down
I just helped out another fellow bbr member get his SPA-1001 working with HKBN. Here are the settings I suggested:
Line 1 > Proxy and Registration
Proxy: s2hkbntel.net
Use Outbound Proxy: yes
Outbound Proxy: s21.hkbntel.net
Use OB Proxy In Dialog: yes
Register Expires: 120
Use DNS SRV: no
Line 1 > Subscriber Information
User ID: HKBN phone number
Password: Your softphone/Web password
One thing that might be a problem is that s2hkbntel.net does not resolve to a real domain so I'm not sure what the SPA will do. We resolve it by setting up a DNS server to service that domainname. We then pointed the SPA to use that DNS server for the Primary DNS Server.
Additionally, if you are behind a NAT/Firewall, turn on STUN support, VIA header support, and most of all, "Send Resp To Src Port" = "yes".
If you noticed that you cannot SIP REGISTER, then the problem is that your previous SIP REGISTER is blocking you from re-REGISTERing. HKBN's "2b" SIP Registrar does not support multiple simultaneous registrations of different devices. You will need to go to your Personal Assistance website »pa.2b.com.hk and "2b Reset" your SIP registration.
If you register successfully but get "486 Busy Here" messages when you try calling into your HKBN phone number, then the problem might be anonymous blocking is enabled on your SPA. We tried turnning off the Anonymous Block server on the SPA but it still would not allow the call into the SPA. Still trying to resolve this problem.
Anonymous Calls will occur when someone in HK dials your phone number with a "133" prefix. It can also happen for an incoming International Direct Dial call (i.e. someone from outside of HK calling your phone number).
See ya...
d.c. |
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nc22
join:2004-04-16
Everett, WA
| Thanks a lot ChanDave, your info was so useful, I can register now after I logout manually on hkbn web page,
however, after I set it up, I could only call somebody, if someone called this sip, my phone was ringing too but when I answered the call, the call dropped and was cut off, and the caller at another side never heard my phone picked up. What's the setting problem, why I can call out but can not answer the phone? Do I need to enter a stun server? |
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nc22
join:2004-04-16
Everett, WA | reply to im_chandave
also you mentioned many times we should use msc1.hkbntel.net, why sipura need s2hkbntel.net instead? |
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hkvalet
Specialist
join:2004-10-18
Las Vegas, NV
| said by nc22  :also you mentioned many times we should use msc1.hkbntel.net, why sipura need s2hkbntel.net instead? If you signed up at www.2b.com.hk, you will need s2hkbntel.net (Proxy) & s21.hkbntel.net (Outbound Proxy).
If you signed up at www.hkbntel.net, you will need mcs1.hkbn.net for both Proxy.
--
**Students are the CUSTOMERS of teachers** »RateMyProfessors.com |
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nc22
join:2004-04-16
Everett, WA
| Thanks a lot experts ChanDave and HKVALET, if anyone could solve the call-in calls dropping problem, please let every of us know, I tried many combinations in my SPA, and still can answer any calls (Call somebody is fine using ChanDave's suggestion) |
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im_chandave
join:2005-07-28
Cleveland, OH
| reply to nc22
said by nc22 :Do I need to enter a stun server? Turning on all the VIA supports will help you register and get and initiate calls through HKBN. Adding STUN will allow the audio channels to get past your firewall/NAT system that's between your ATA and HKBN. Yes, you need to fill in the STUN server input box if you plan on using STUN. You can find a list of public STUN servers at »www.voip-info.org/wiki/view/STUN.
In order for STUN to work, you need to enable "Gaming Mode" on your firewall/router/NAT. I'm not sure the exact terminology used by your firewall/router/NAT vendor. Also, from what I gather from another post, your "Gaming Mode" might be triggered by enabling UPnP (strange....).
See ya...
d.c. |
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nc22
join:2004-04-16
Everett, WA
| Thanks ChanDave, I turned everything on without a stun server, and working for calling somebody, however, I could not receive any calls and I could not add a stun server (could not registered once stun server was added). You have the same problem too? |
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