 fortissimo
join:2003-10-17 Richmond, BC
| reply to markosjal Re: [BroadVoice] Who has the BroadVoice service? F
There is a big "if", for BYOD plan claiming "no contract" and can "cancel any time".
The first "if", is that if you purchased a device from Voxilla, that came with a 1 month free coupon / vouchure, and if you do cancel within that month, then they still will charge you beyond the 1st 500 minutes, despite the coupon said nothing of that sort,and it was an inclusive FREE month of service. So that FREE month with a value of up to $39.99, well, you won't get that value for free. I fought and got them to agree not to charge me, a 120 minute charge of $4.50 or so.
A second "if", is that even if you ordered a BroadVoice device, you are also bound with that 500 minutes, should you cancel within the first month, and have to pay the extra minutes.
Some people just lowered it down to the Lite BYOD plan for $5.95 for the 2nd month, and then cancel it, to avoid the problem above. It shows how contradictory their FREE offer means, on Voxilla's store (and possibly others). |