labsrus
join:2001-08-24
Mahwah, NJ
 ·Verizon FIOS
| Odd/legit e-mail after cancelling OOL 2 months ago
I cancelled OOL abut 2 months ago for FIOS. I just recvd this in one of my OOL e-mail accounts. There are things in here that I knew nothing about and seems to be an opposite to the TOS rules I was aware of. I was always fearful of uploading too many pictures or other files to family and friends, this seems to say the hosting is allowed? Thanks for any help, copy below and further note
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We regret that you are requesting to disconnect your Optimum Online service.
Are you moving?
If you are moving, please click here to follow the step-by-step instructions to move your e-mail addresses to a new account.
Are you disconnecting Optimum Online BOOSTSM?
If you are electing to disconnect from Optimum Online BOOST service, please note that you will no longer enjoy:
The phenomenal speeds of Optimum Online BOOST – up to 20 Mbps (megabits per second) downstream and up to 2 Mbps upstream – which makes for a faster and more productive Internet experience.
The capability to create and use up to 15 different e-mail addresses, each with storage of up to 1 GB (gigabyte).
Easy to use tools to create your own professional quality Web site or e-commerce site.
The ability to host your own Web server or e-mail server.
If you are hosting a Web site on Optimum Online BOOST, you will have 30 days after the date of your disconnect to back up your Web site files or to contact the vendor directly at 888-223-1846 to pay for Web hosting services.
Are you disconnecting Optimum Online?
If you are electing to disconnect from Optimum Online service, you will lose:
The incredible speed of Optimum Online – more than 3 times faster than DSL and over 150 times faster than dial-up.
All your existing e-mail addresses.
The many other valuable features you get with Optimum Online, including Internet security tools at no additional charge and much more.
If you need more information or if you decide to continue your subscription to Optimum Online service, please call Cablevision Customer Service:
Residential customers call 1-800-300-5215
Business customers call 1-866-575-8000 – select Billing & Support (Prompt #3.)
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This e-mail was sent to you because you are a valued Cablevision customer.
To view the Cablevision.com privacy policy, please click here.
If you want to reply via regular mail, send your e-mail address in a stamped envelope to: PO Box 9055, CODE OOL Bethpage, NY 11714
If you no longer wish to receive promotional e-mails from Cablevision, please click here to unsubscribe.
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I cancelled OOL 2 months ago, not "requesting to cancel" now. I will check my bill to be sure I haven't been billed anything further but has anyone else recvd an e-mail like this at any point especially months after cancelling service? What is BOOSTSM and what is the website and 15 e-mails with 1 gig they're talking about? These are things I was unaware of or was that the beta test of 20/2 in LI? I didn't realize there were more extras to it than speed if that's what it is. "The ability to host your own Web server or e-mail server. " What the heck is tha aboutt? I thought no hosting was allowed for anything?
Thanks for any input, much appreciated. I'm confused, Will give them a call but was curious if anyone else recvd this and what these supposed xtras are. It appears to be a legit e-mail from OOL support.
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labsrus
»www.cherokeelabs.com |
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blacknoi
join:2004-11-06
Stanhope, NJ
 ·ViaTalk
| Looks like thats the marketing term for 20/2 service, "Boost" ...kinda catchy.
Funny that they are emailing you to accounts that technically should have been deleted a while ago.
Also interesting about the 1GB limit of storage for the email accounts (and 15 accounts?!?!?).
Don't currently, you only get 25MB? |
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Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
·Verizon FIOS
 ·Optimum Online
| reply to labsrus
Re: Odd/legit e-mail after cancelling OOL 2 months
Wow.. So basically they made a mistake, perhaps, and now we know a lot more about the upcoming 20/2 service. Optimum Online Boost with 1GB size e-mail accounts, 15 accounts. WOW... How much you want to bet this is either a mistake, fraud or if they ARE telling the truth HOW THE HELL will they afford to provide all this? They had enough trouble running newsgroups and the mail server just a year or so ago.
-Tzale
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Was ich nicht weiß, macht mich nicht heiß.~*~Keep learning because knowledge is the key to power.~*~Czego Jaś się nie nauczy, tego Jan nie będzie umiał. |
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upurz2
join:2005-07-08
Marlboro, NJ | reply to labsrus
Re: Odd/legit e-mail after cancelling OOL 2 months ago
BOOSTSM?
Could this acronym mean Business Optimum Online something.. soemething??? |
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Bobcat
Premium
join:2001-02-04
Bedminster, NJ
 ·Verizon Online DSL
| reply to Tzale
Re: Odd/legit e-mail after cancelling OOL 2 months
said by Tzale  :Optimum Online Boost with 1GB size e-mail accounts, 15 accounts. WOW... How much you want to bet this is either a mistake, fraud or if they ARE telling the truth HOW THE HELL will they afford to provide all this? You don't know how much they're going to charge!
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"Victory means exit strategy, and it's important for the president to explain to us what the exit strategy is."
» George W. Bush, April 9, 1999 |
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stu
join:2000-11-03
Patchogue, NY
| reply to labsrus
Re: Odd/legit e-mail after cancelling OOL 2 months ago
They continue to keep your e mail after you cancel. How long? I have had it held over 3 months when I was out of town. I have heard over a year. Someone said that it is alive at your address until someone else moves to your place and sets up service.
You can keep looking at the mail from the internet until it goes away.
Stu |
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Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
·Verizon FIOS
·Optimum Online
| reply to Bobcat
Re: Odd/legit e-mail after cancelling OOL 2 months
said by Bobcat :said by Tzale :Optimum Online Boost with 1GB size e-mail accounts, 15 accounts. WOW... How much you want to bet this is either a mistake, fraud or if they ARE telling the truth HOW THE HELL will they afford to provide all this? You don't know how much they're going to charge! I'm quite sure I'll be moving to FIOS. I doubt OOL will charge anything less than $50/month for this, probably much more.
Not to mention all the restrictions.
-Tzale
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Was ich nicht weiß, macht mich nicht heiß.~*~Keep learning because knowledge is the key to power.~*~Czego Jaś się nie nauczy, tego Jan nie będzie umiał. |
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MxxCon
join:1999-11-19
Brooklyn, NY
clubs:  
1 edit | reply to labsrus
for the hell of it i just called "Residential customers call 1-800-300-5215" and talked to sales rep.
she told me that starting Nov 1st, in competition with Verizon, they will be upgrading EVERYBODY(i specificly asked about Brooklyn, she said everybody including brooklyn) to their "BOOST" package 20/2 and 15 email accounts. upgrade will be automatic and no increase in price.
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[Sig removed by Administrator: Signature can not exceed 20GB] |
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sdgthy
@optonline.net | reply to upurz2
Most likely SM = Service Mark |
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liquidnw
join:2005-06-05
Bronx, NY | reply to MxxCon
did you ask if it will require the 5120 modem or will the speed increase work with the old 4200 |
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Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
·Verizon FIOS
·Optimum Online
| reply to MxxCon
said by MxxCon :for the hell of it i just called "Residential customers call 1-800-300-5215" and talked to sales rep. she told me that starting Nov 1st, in competition with Verizon, they will be upgrading EVERYBODY(i specificly asked about Brooklyn, she said everybody including brooklyn) to their "BOOST" package 20/2 and 15 email accounts. upgrade will be automatic and no increase in price. Somehow I find this hard to believe. Perhaps they are simply doing this because they know the majority of people do not use anywhere near 10mbps/1mbps let alone 20mbps/2mbps and 15, 1 GB e-mail accounts. I think what they are doing is creating a package so they can "compete and / or beat FIOS 15/2." I also am willing to bet the capping / bandwidth usage policy becomes much more strict....
We ain't getting anything for free from cablevision, we are going to be giving up a lot if we want to get this upgrade from them.
-Tzale
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Was ich nicht weiß, macht mich nicht heiß.~*~Keep learning because knowledge is the key to power.~*~Czego Jaś się nie nauczy, tego Jan nie będzie umiał. |
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MxxCon
join:1999-11-19
Brooklyn, NY
clubs:
1 edit | reply to liquidnw
said by liquidnw :did you ask if it will require the 5120 modem or will the speed increase work with the old 4200 didn't ask that. what i said above is everything that was said in our conversation.
said by Tzale :Somehow I find this hard to believe. call that number, and ask them about boost package yourself.
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[Sig removed by Administrator: Signature can not exceed 20GB] |
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majortom1981
join:2004-08-26
Lindenhurst, NY | reply to labsrus
Re: Odd/legit e-mail after cancelling OOL 2 months ago
could be .
they upgraded the firmware about a week ago on my modem 4220 (voip one) and now i get 9 and 920k up.
so it could be . |
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Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
·Verizon FIOS
·Optimum Online
| reply to MxxCon
Re: Odd/legit e-mail after cancelling OOL 2 months
said by MxxCon :said by liquidnw :did you ask if it will require the 5120 modem or will the speed increase work with the old 4200 didn't ask that. what i said above is everything that was said in our conversation. said by Tzale :Somehow I find this hard to believe. call that number, and them about boost package yourself. I believe you, but I tend to doubt the sales representative. Did you ask them about a new 20/2 package called Boost? or..... Did they provide the name and details and date? Sometimes sales reps will just spit back false info along with what you provided. If you ask them about the new package called Boost that is 20/2 they may just lie to get you of the phone. I am on live support right now on the internet, I'll see if they know. If not, I'll give them a call.
-Tzale
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Was ich nicht weiß, macht mich nicht heiß.~*~Keep learning because knowledge is the key to power.~*~Czego Jaś się nie nauczy, tego Jan nie będzie umiał. |
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tonyfer2
join:2002-08-14
Elizabeth, NJ
clubs: | reply to MxxCon
just get off the phone whit ool thay said as nov 1 thay will start upgrade by towns to the 20-2 everyone will have it by the end of dec beging of jan well that sound good and she did say free upgrade |
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Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
·Verizon FIOS
·Optimum Online
| said by tonyfer2 :just get off the phone whit ool thay said as nov 1 thay will start upgrade by towns to the 20-2 everyone will have it by the end of dec beging of jan well that sound good and she did say free upgrade ah, cool.... So what they are doing is probably upgrading each town that has direct FIOS competition first and then towns that don't have direct competition right now are probably going to be upgraded if there is high node utilization to provide 20/2 service to everyone. Hopefully, I will receive the new service in November, since I believe my node is low utilization.
I'm still waiting in line to see if I can get a confirmation out of online support....
-Tzale
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Was ich nicht weiß, macht mich nicht heiß.~*~Keep learning because knowledge is the key to power.~*~Czego Jaś się nie nauczy, tego Jan nie będzie umiał. |
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jaa
Premium,MVM
join:2000-06-13
·Optimum Online
·Vonage
| reply to MxxCon
said by MxxCon :she told me that starting Nov 1st, in competition with Verizon, they will be upgrading EVERYBODY(i specificly asked about Brooklyn, she said everybody including brooklyn) to their "BOOST" package 20/2 and 15 email accounts. upgrade will be automatic and no increase in price. That is nice - I hope she is right! I'll believe her when I see it.
20/2 will probably work great for about 75% of the nodes. The other 25% are going to be trouble - already are. I hope they are going to accelerate their node splitting.
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NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists. |
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Rasstar
Premium
join:2005-01-10
Brooklyn, NY | This sounds really good. Luckily my node is not saturated ...I always get the the maximum download and upload.
Maybe if your node is saturated then your speed should increase. |
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majortom1981
join:2004-08-26
Lindenhurst, NY | reply to labsrus
Re: Odd/legit e-mail after cancelling OOL 2 months ago
hmm .i think mine might be coming up soon. I have seen an awful lot of work being done on the poles by my house from cablevision.
It also helps that i live right by the cablevision store on 109 in lindenhurst lol. |
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blackriders
join:2005-01-16
Bronx, NY | reply to labsrus
Re: Odd/legit e-mail after cancelling OOL 2 months
If they start doing fios areas first, does this mean the red headed step child of cablevision (Bronx and Brooklyn)won't get the boost speed till after the new year. |
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