  suffocated_dave
@cable.rogers
moderated: October 19th, @12:29PM
| email smtp going slow ONLY to hotmail?
hi everyone. just to let everyone know, im using outlook 2003. i have a third party email address at another domain. im using smtp.broadband.rogers.com and port 587.
im having this problem where if i send email to ANY domain other than hotmail (ie @yorku, @whatever), it arrives nearly instantaneously. but whenever i try send an email to @hotmail, it takes 5 hours and 45 minutes to get there! (yes, i timed it). and its been like that ever since i set it up. ive gone through past threads and i cant seem to see this problem occuring with anyone else. what possible problems are there? i looked in the FAQ regarding this and tried all the SMTP settings given there and STILL the hours of delay in getting mail to @hotmail.
thanks in advance! |
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  mordin 42 inches of 1080p Premium join:2005-05-28 Moncton, NB
moderated: October 19th, @12:30PM
| Re: email smtp going slow ONLY to hotma
There is a lot of people on Sympatico's enhanced MSN email that are seeing delays in email. I sent a message from my Rogers account to my Hotmail account and after an hour it's still not there but one sent to my Gmail account shows up right away. Email sent from both my Yahoo & Gmail accounts show up right away at Hotmail. Looks like there's a problem with email going between Rogers & Hotmail - who's server is causing the problem is another question.  -- P4 2.8 800 fsb, Asus P4P800 MoBo w/1Gig PC3200 RAM, 256 Meg GeForce 5600, Sound Blaster Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 2x 120 Gig Hard Drives |
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  sbrook Premium,Mod join:2001-12-14 H0H 0H0
·Rogers Hi-Speed
Host: Rogers Bell Sympatico
| Re: [ Extreme] email smtp going slow ONLY to hotma
This isn't the first time this issue has been raised ... I remember seeing it a while back. It was one of those "oops it's fixed" issues.
Try sending a message with full headers to Rogers support ... but considering it's a problem outside Rogers control, they'll probably shrug their shoulders. |
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  suffocated_dave
@cable.rogers | sbrook, i actually found one of your older posts on this issue and have since switched to one of yahoos SMTP's that you told someone else to try. now people with @hotmail domains get my emails 1-2 hours after i send them. |
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  pulp39 Premium join:2003-01-28 Ottawa, ON
edit: October 17th, @11:34PM
| reply to sbrook Holy carp! I just received an email, with no sender, dated Dec. 31 1969, with an attached pic I had sent to someone else days ago, including the same file name!
High weirdness!!!
Edit***
Forgot to mention the pic was the only thing in the email. No headers, no sender and no text.
-- "Rogers needs to buy the CN Tower and call it Rogers Tower. This way, TED can shoot laser beams out his ass to our modems when we go over 100 Gigs." - MoeB - LMFFAO!!! |
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  mordin 42 inches of 1080p Premium join:2005-05-28 Moncton, NB
| reply to mordin 10 hrs later and 2 email sent from my Rogers account to Hotmail still haven't shown up. Found an earlier thread by sbrook about using smtp.mail.yahoo.ca:587 as the outgoing server, so I changed to that and sent a 3rd test and it shows up in minutes.  -- P4 2.8 800 fsb, Asus P4P800 MoBo w/1Gig PC3200 RAM, 256 Meg GeForce 5600, Sound Blaster Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 2x 120 Gig Hard Drives |
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  mordin 42 inches of 1080p Premium join:2005-05-28 Moncton, NB
| 30 hrs later and the email tests (have now sent 4) have NOT shown up in my Hotmail account. Emailed Tech support basically saying:
I think there's a problem with the email sending between Rogers & Hotmail. I send an email out from my PC to a Hotmail address using smtp.broadband.rogers.com, the email goes out but after 30 hrs it hasn't shown up at Hotmail. If I send from the webmail page or using smtp.mail.yahoo.ca:587 the email shows up right away. Email sent from the Hotmail account does show up at the Rogers account so the problem is only 1 way. -- P4 2.8 800 fsb, Asus P4P800 MoBo w/1Gig PC3200 RAM, 256 Meg GeForce 5600, Sound Blaster Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 2x 120 Gig Hard Drives |
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  GI Suck I Got Mail Yay
join:2004-01-14 Oshawa, ON | Anyone checked with SpamCop or SpamHaus or something like that to see if we have been blacklisted? |
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  mepadre
join:2003-08-15 Waterloo, ON | reply to suffocated_dave Re: email smtp going slow ONLY to hotmail?
I sent an email to a hotmail user on Monday morning. They replied this morning and said they just received my message. Seems like this happens quite a bit. Other than hotmail, Rogers mail servers suit my needs quite well. |
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  mordin 42 inches of 1080p Premium join:2005-05-28 Moncton, NB | Mine to my Hotmail account still haven't shown up after 48 hr. There's 4 lost email out there now.  |
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  will98
@cable.rogers | Strange i just tried sending to Hotmail via Rogers smtp and it arrived in about 7 mins. I wonder if the problem depends on the hotmail server your account resides on? |
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  sbrook Premium,Mod join:2001-12-14 H0H 0H0 | reply to mordin Using the Alternate port 587 does work. I tried it today myself and the mail moved to hotmail instantaneous.
Check with your mail client outgoing server settings on how to include a port number. For many it's smtp.broadband.rogers.com:587 |
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 niagarak
join:2005-10-19 Toronto, ON
| reply to suffocated_dave As I've posted by mistake in a new thread, I also have been having problems with my Rogers email recently (I'm in the Riverdale area of Toronto). Messages to Hotmail sometimes get there in a few minutes, but most often never do (even though I use smtp.broadband.rogers.com. port 587 as my outgoing server). I've already asked Hotmail to look into it but haven't got a reply yet. Also, a friend on sympatico.ca has started receiving my messages hours or even days later, if they even make it to his account. I am trying to figure out where the problem lies by looking at the full headers of my messages (which my friend can forward back to me). I hope to figure out if my messages are being held up within Rogers' servers or Sympatico's before I call tech "support". |
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  mordin 42 inches of 1080p Premium join:2005-05-28 Moncton, NB | reply to sbrook Tested port 587 and the email shows up right away. Guess the problem is related to using port 25 as the other 4 email still haven't shown up. |
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 niagarak
join:2005-10-19 Toronto, ON
| reply to suffocated_dave It seems that my messages to sympatico are being held on the yahoo/rogers server as indicated in the following excerpt from the email my friend received from me (in this case a message sent at 19:53 on October 17 was received by the Bell server a few minutes past midnight on October 19):
Received: from mr116.mail.sc5.yahoo.com ([216.136.129.77]) by toip6.bellnexxia.net with SMTP; 19 Oct 2005 00:09:21 -0400 Received: from smtp103.rog.mail.re2.yahoo.com (206.190.36.81) by mr1.mail.vip.sc5.yahoo.com with SMTP; 17 Oct 2005 23:53:42 -0000
Rogers still has not replied to my complaint regarding this problem |
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  suffocated_dave
@cable.rogers
| reply to suffocated_dave i think its best to lodge a complaint at rogers to possibly open/use another port since its clear 587 is having problems with spam filtering to hotmail. the tech support even said that im one of the first to complain about the issue and that she doubted theyd do anything major about it on their end without further proof of problems. |
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  sbrook Premium,Mod join:2001-12-14 H0H 0H0 | It's port 25 (the standard port) that's having mega problems. |
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 NormanS Premium,MVM join:2001-02-14 San Jose, CA
·Pacific Bell - SBC
| reply to suffocated_dave said by suffocated_dave :
i think its best to lodge a complaint at rogers to possibly open/use another port since its clear 587 is having problems with spam filtering to hotmail. the tech support even said that im one of the first to complain about the issue and that she doubted theyd do anything major about it on their end without further proof of problems. The MSN Hotmail servers have no idea which port you are using for email submission. Once the Rogers SMTP service has the email, the submission port is no longer part of the equation.
Of course, Rogers may be using different output servers to handle port 25 message submission and port 587 message submission; and MSN Hotmail be be selective blocking one server, but not the other server. Changing the email submission port will not change the blockage on the output SMTP server.
It may also be a configuration error within the Rogers SMTP system, where message hand off is having problems. Again, changing the email submission port will not fix things.
Whether it is selective blocking by MSN Hotmail, or internal Rogers delays, Rogers administrators need to sort it out. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum |
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  mordin 42 inches of 1080p Premium join:2005-05-28 Moncton, NB
| said by NormanS :Of course, Rogers may be using different output servers to handle port 25 message submission and port 587 message submission; and MSN Hotmail be be selective blocking one server, but not the other server. Changing the email submission port will not change the blockage on the output SMTP server. Did you read all the posts?? I have sent 4 emails from my PC using Rogers servers & port 25. 2 on the 17th and 2 on the 18th - none of them have shown up in the inbox or the spam folder. Change the smtp.broadband.rogers.com default port 25 to 587 and an email shows up right away. Hotmail doesn't seem to be 'blocking one server', as you say, because not everyone is having the problem. -- P4 2.8 800 fsb, Asus P4P800 MoBo w/1Gig PC3200 RAM, 256 Meg GeForce 5600, Sound Blaster Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 2x 120 Gig Hard Drives |
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  sbrook Premium,Mod join:2001-12-14 H0H 0H0
·Rogers Hi-Speed
Host: Rogers Bell Sympatico
| Normans
There definitely IS a difference and it's occuring in the Yahoo! system ... mail submitted on port 587 is being delivered promptly. Mail submitted on port 25 is being delayed at the point of delivery to hotmail. Why the difference? Not sure ... they appear to use the same outbound server to hotmail. (I'm going to check that one out again) |
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