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Free voice over ip conference for up to 15 person »
« [General] Asterisk Quantomvoice SIP issues  
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rv6pilot

join:2004-06-09
Carver, MN

[VoicePulse] Fading while on phone

My phone calls seem to fade in and out and I am forced to move around my house to get a good signal. I started with SunRocket and am using their Uniden phone setup. These phones have a base unit that hooks into the Gizmo and then wirelessly link to other phones in the house. The phones are the 2.4 Ghz models. I have switched to VoicePulse and their ATA but the problem remains. The base unit is located in my basement and is only 25' from the upstairs phone location. This happens when no one is using the pc's so I don't think that's a factor.

I have separated the gizmo and ATA from the router (Linksys WRT54G) by about 5 feet but still no luck.

I am looking for anything else to try.


PCInTech
In another place and time.
Premium
join:2004-06-07
Massena, NY
clubs:
·VoicePulse
·RoadRunner Cable

Some low-to-midline 2.4 G phones DO have a problem with wireless network transmitters. This is not a VoIP problem, and you may want to take this discussion to the Linksys Forum for suggestions on how to minimize the interference. You may have to re-orient your antennas or turn down your transmission power on the WRT. Ultimately, the solution would be to get better phones. 5.8G DSS Digital phones do not have this issue, though some claim that they have reduced range, but I haven't seen it. I assure you, though, that none of this has to do with which VoIP provider you have. This is a phone issue. Have you contacted Uniden's tech support for suggestions?


WhyADuck
Premium
join:2003-03-05

reply to rv6pilot
Be aware that there are often significant metal heat ducts under the lower floor of a home (or to put it another way, in the basement ceiling) and radio waves are directional enough at 2.4 GHz that if you happen to have a heat duct between you and the base station, it could cause loss of signal. Certain areas of your house could have have "dead zones" just because of the metal air ducts.

You could try using corded phones (or put the cordless phone base upstairs) and see if that helps. To do that you'd have to make sure your inside phone wiring is totally disconnected from the phone company's wiring at the network interface (otherwise you could damage your VoIP adapter), and then connect your adapter to your home's phone wiring - complete instructions for doing that can be found at »michigantelephone.mi.org/distribute.html
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech ChatFree voice over ip conference for up to 15 person »
« [General] Asterisk Quantomvoice SIP issues  


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