kikiv
join:2005-08-10
Newark, DE
| reply to Mordy
Re: Digital Age Fraud Victims *** READ THIS FIRST ***
I work for the Fraud Department at a major credit card company where we have seen hundreds of these attempts on various card affinities. Our computer systems have been proven to be secure and no account numbers have been compromised on our end. However, there have been a few merchants whose data bases were hacked into and information may have been taken from these compromises. My company has been working diligently to stop these criminals and for the past few weeks I have not seen this charge on any of our accounts. Most of the ones I have seen have been declined due to invalid expiration dates. When this happens it is most likely that the credit card numbers have been randomly computer generated and tested from this merchant. In the cases that I have seen, there has been no identity theft, but if you or someone you know has become a victim of this merchant it is always a good idea to call 1 of the major credit bureaus to have a fraud alert put on your personal file. By law if you contact one of the 3 credit bureaus (Experian, TransUnion, or Equifax) they have to alert the other bureaus. Also, change your account number and add a password to your account so that only you and the authorized users on your account can inqiure about that particular account. Make sure that you destroy all account information when you are finished with it and check your statements thouroughly each month because it is harder to dispute a charge once you have made a payment for that billing cycle. if you didn't give your account number to the merchant in question ask to speak to the fraud department not the billing disputes department about that charge. Each department handles these things differently. I hope this helps anyone who may have been a victim of credit card fraud or identity theft! |
