Primus_in_BC
@primus.ca
| reply to danf
Re: A warning for those switching to Primus
Yeah, one of the things I'll miss is the excellent (contracted out - not actually run by Primus) news servers.
I'll probably stick with them for a month or two to see what my volumes are like. Will be keeping a close eye on TekSavvy's imminent BC launch (talking about Jan/Feb with a 100GB cap - but probably poor usenet support). |
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danf
join:2005-11-10
Abbotsford, BC
| reply to danf
I think I'll wait around a little bit to see when TekSavvy starts up, provided it's not longer than 3 months.
After dealing with the incompetent people at Primus (who by the way aren't willing to admit they made a mistake when they sent off emails to everyone without notifying customer service and tech support, and then keeping everyone in the dark until late during the disconnection day) I am just going to wait for a couple weeks to see what these imposed caps are. If it's 50GB, forget it, I may as well get Shaw that has the speed at least. |
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Bait_hammer
join:2002-12-16
Victoria, BC
| reply to danf
quote:
That's where you're wrong Mac Write, uniserve does not resell telus.
Uniserve resells through Telus in the West and Bell in the East.
Telus controls the lines in the West, so you need to go through them to provide service. |
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Vanaman
join:2004-09-30
Surrey, BC
1 edit |  reply to danf
just for the record, here's a snap of the current web page together with a recent previous web page from Googles cache. (at least i hope I attached it right)
If I were a primus customer that signed up under terms stating something as clear as "No cap on downloads!" I'd be pretty pissed at being threatened for usage now.
shouldn't customers be talking about false advertising / bait and switch...!?
EDIT:
...guess i screwed up the attach. YOu can see for yourself, google primus "No cap on downloads!", click on Cached |
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anony-mouse
@telus.net | reply to danf
I think Primus customers have a real gripe and should look at different ways to file complaints such as the Better Business Bureau. You can also check out consumer information on the Government Canada website to look other options. |
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danf
join:2005-11-10
Abbotsford, BC
| reply to danf
Interesting, I did a search on Primus through the BBB and they've had issues before:
said by BBB :
These complaints concerned:
2 Advertising Issues
1 Sales Practice Issues
1 Product Issues
3 Contract Issues
7 Customer Service Issues
8 Billing or Collection Issues
2 Service or Repair Issues
I can see they've had Customer Service issues, and I fully understand that after finding out how incompetent they are. They've also had advertising issues, which I'm also kind of wondering about. |
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Horribly_upsetISPS
@primus.ca | This is rape. Im moving to somewhere else where the internet is unlimited. |
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pfak
Premium
join:2002-12-29
Canada
 ·Shaw
 ·Novus Entertainmen..
| reply to danf
»66.102.7.104/search?q=cache:6dBK···m+&hl=en
--
Xenophase - Vancouver's premier online gaming community. |
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Squall_Leon
join:2005-09-16
v2e2d2 | Anyone cancelling Primus? |
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danf
join:2005-11-10
Abbotsford, BC
| reply to danf
I'm waiting it out for now. I actually have a 2nd ISP so if I want to dl something at a reasonably fast rate I just use the other one. 
I'm still ticked that they advertised unlimited downloads and now they can just "change" it at their will. If they knew that it wasn't going to be sustainable they shouldn't have advertised it in the first place. |
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Emendo
join:2004-01-27
Vancouver, BC
| reply to pfak
This is a copy of the page from Nov 2004. »web.archive.org/web/200411020443···west.htm
Just in case when Google refreshes the cache. |
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Squall_Leon
join:2005-09-16
v2e2d2 | Cancel Primus and go with Telus for a while.
At least you can download 100GB. |
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Bandito
join:2003-01-23
1 edit | reply to pfak
Why are they enforcing bc/alberta caps only? With their current advertising, they have to add a disclaimer to their "no caps" otherwise, they can be fined for false advertising. |
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goodtea
join:2005-11-10
Calgary, AB | i will use over 100 G in this month since i used up 60G already.
If i get a call, i will just cancel it, and switch back to Telus. |
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anony-mouse
@telus.net
| reply to Bandito
@Blondee_yvr
Primus already changed their website and removed the "no caps" from it. It now uses the words "Unlimited Access". They did the change some time last week, so if you want to file a complaint against Primus you have to dig up a copy of their old advertisement. |
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lopez_
@shawcable.net | reply to goodtea
For those thinking of switching to telus, make sure you order it atleast 2 weeks in advance, since it takes them a while to get it setup and going. |
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danf
join:2005-11-10
Abbotsford, BC | reply to danf
Uh, I don't think you can order in advance. You have to cancel Primus and get them to release the port before calling Telus or it will fail. |
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IVNP
join:2003-04-02
| reply to danf
Hi, I just found out my connection is out earlier this morning(or was it late night?...) Anyway, I didn't received any call or whatever and it is kinda odd getting disconnected during the weekend right? Hopefully this is something with the telus connection/hardware around the network here. Anyone else got problem? I haven't got time to call to find out what it is and don't really want to either since from what you guys said about their crappy tech support... Now using the dialup to post obviously.... |
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Squall_Leon
join:2005-09-16
v2e2d2 | My area in burnaby was down until 3:30pm. |
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IVNP
join:2003-04-02 | reply to danf
Looks like might be some problem with the network or something. Now after I got back from my work, the connection is back! I wonder what the hell was wrong though...doubt it has anything to do with the fog since yesterday.^^; (Richmond, BC) |
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