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Forums » US Telco Support » AT&T » AT&T Southeast » [Xtreme] Bellsouth Xtreme Ping Issues.
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[General] Some Wilma Shots »
« [Services] Good riddens Bellsouth!  
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Cod

join:2000-07-05
Greensboro, NC

reply to n3mon1c
Re: [Xtreme] Bellsouth Xtreme Ping Issues.

said by n3mon1c See Profile :

Hi, I am posting about recent problems I have been having with my bellsouth xtreme DSL internet.

The problem started I guess a few weeks back when I noticed my ping on all my favorite gaming servers jump from about 40-50ms to 100-120+, is there any apparent reason for this? I tried calling bellsouth tech support but they didn't seem to know what I was talking about and just sent me a new modem, which didn't help at all.

Here are my modem's statistics.

Any help would be much appreciated.
do a trace route to your gaming servers and see where the jump in latency is....It could possibly be outside BellSouth's network.

example:

go to start-->run
type in: cmd (hit enter)
type: tracert xxx.xxx.xxx.xxx (x's being the IP address)

n3mon1c

join:2005-11-14
Laurel, MS

Click for full size
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Sorry the attachments didn't stick, here.

1 1 ms 1 ms 1 ms dslrouter [192.168.1.254]
2 45 ms 46 ms 46 ms 68.216.200.148
3 47 ms 47 ms 48 ms 68.216.200.89
4 48 ms 48 ms 48 ms 205.152.137.81
5 52 ms 52 ms 52 ms axr00msy-7-1-0-2.bellsouth.net [65.83.237.84]
6 52 ms 52 ms 53 ms pxr00msy-0-0-0.bellsouth.net [65.83.236.32]
7 62 ms 62 ms 61 ms so-2-0-0.gar2.Dallas1.Level3.net [67.72.4.1]
8 62 ms 63 ms 61 ms ae-1-55.bbr1.Dallas1.Level3.net [4.68.122.129]
9 86 ms 87 ms 88 ms ae-0-0.bbr2.Chicago1.Level3.net [64.159.1.34]
10 88 ms 88 ms 87 ms ge-1-0.ipcolo2.Chicago1.Level3.net [4.68.101.41]

11 102 ms 103 ms 102 ms 4.79.66.146
12 103 ms 102 ms 103 ms 8.9.4.202

That's my clan's CoD2 server.. but with a full refresh the lowest ping I can get on any server is around 80.

Cod

join:2000-07-05
Greensboro, NC

well, from your tracert, it definitely looks like your problem is to your first hop...You've got about a +/- 40ish ms ping to just the first hop which is way off base unless like someone else said- you've been somehow changed to interleave.

Have you had any problems with your DSL before this happened? If not, there have been many success stories of customers calling support and getting changed off interleave... Good luck, many here are more than happy to help.

n3mon1c

join:2005-11-14
Laurel, MS
It was perfectly fine before this started happening.. And yea it's on interleave now and I think it wasn't before.. I'll try calling and see if I can get it switched back tomorrow. Thanks for the help!

FastAttack
Premium
join:2000-07-28
Fort Lauderdale, FL
clubs:
reply to Cod
yep seems like your interleaved now..

11 47 ms 52 ms 48 ms 8.9.4.202

thats what I get from down here in South Florida
Forums » US Telco Support » AT&T » AT&T Southeast[General] Some Wilma Shots »
« [Services] Good riddens Bellsouth!  


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