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Forums » SBC Won't Repeat DSL Mistakes With New Network » I'll beleive tha SBC really cares about customers
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Now there's a Plan... »
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editfilm

join:2001-12-20
Studio City, CA

Re: I'll beleive tha SBC really cares about custo

"going out in advance and conditioning the plant to make sure we can offer the service"

Conditioning the plant is meaningless when you live in a borderline area. I'm physically 14784 feet away from my central office. But line tests from demark point, where wiring enters the building place me at 27000 feet. Where's the extra 2 miles of cable? SBC doesn't know and doesn't care. But that won't stop them from trying selling it to me and then offer excuses when your DSL line tests at 256/128. Mind you this is in Studio City Los Angeles where new condos are selling down the street for $795,000. How will people react when they are sold Lightspeed and then told "there's a problem with your line, we don't know what it is and we won't fix it."

If they can't get DSL right after 8 years of empty promises why should I trust them with television? Not just any television, but a double re-compressed signal that will max out your line with just 2 streams of HDTV? No thanks, save the empty rhetoric for Wall Street.
Forums » SBC Won't Repeat DSL Mistakes With New NetworkNow there's a Plan... »
« re: Pronto  


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