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Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat » [SunRocket] SR online chat sucess
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[BroadVoice] Calls to Hong Kong are down »
« Number Ported To ViaTalk In Only 7 days !!  
Wisp

join:2005-09-07
Bryn Athyn, PA

[SunRocket] SR online chat sucess

I contacted SR via online chat was able to talk to somebody with a minute. She was very helpful and gave me a ticket # for the faxing issue I had. She referred the issue to level 3 and within 10 minutes level 3 emailed me and said they pushed the firmware needed. Checked the fax and worked like a charm.
permalink · 2005-11-17 21:00:35 · Reply to this
TheKrell

join:2003-12-07
Fairfax, VA

Re: [SunRocket] SR online chat sucess

permalink · 2005-11-18 00:34:19 · Reply to this
rizzo2dial
Premium
join:2004-08-05

 That's a step in the right direction.

A better indicator will be an end to all of the "SR is down" threads (due to improved service/stability).

Oh, and adding a functional failover feature will be helpful too. SR has had non-functional failover for quite some time now for they've kept failing over 'n over!

Rizzo
permalink · 2005-11-18 05:48:44 · Reply to this
Forums » VOIP etc » Voice Over IP - VOIP » VOIP Tech Chat[BroadVoice] Calls to Hong Kong are down »
« Number Ported To ViaTalk In Only 7 days !!  

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