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Forums » US Cable Support » Comcast » Comcast HSI » [Connectivity] No Ranging Response received - T3 time-out
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One Hour Lease Question »
« [Connectivity] Spokane Valley Horrible service  

Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

1 edit

Re: [Connectivity] No Ranging Response received -

You shouldn't notice any change with your upstream at 49-51.
If it goes over 55, you may.

What modem and firmware do you have? Is it leased?

When you called Tech Support, did they say anything about checking your modem for errors?
--
Write me up for 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/
permalink · 2005-11-23 11:03:19 · Reply to this
QuasiTime

join:2003-05-28
Plano, TX

Re: [Connectivity] No Ranging Response received -

Software Version: SB5120-2.14.0.7-SCM00-NOSH
Hardware Version: 4
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4

Motorola SB5120
Firmware: 2.14.0.7-SCM00-NOSH

When I call Comcast, they say my modem looks fine. This can't be correct though, since my log file is filled with error messages.
permalink · 2005-11-23 11:16:40 · Reply to this

Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

Re: [Connectivity] No Ranging Response received -

From their standpoint, your signal levels are not going out of range, thus their statement: "modem looks fine".

I will say that Motorolas are notorious hypochondriacs with T3 timeouts and in general with their logs.

Do you lease the 5120?
--
Write me up for 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/
permalink · 2005-11-23 11:27:51 · Reply to this

Oregonian
Premium
join:2000-12-21
West Linn, OR		 I'm seeing the same thing here in Oregon. I haven't noticed any problem with performance or Internet downtime, though
permalink · 2005-11-23 13:37:59 · Reply to this

KyleMI

@comcast.n

Re: [Connectivity] No Ranging Response received -

I'm having exactly the same problem. I live in Flint, Michigan. I've called numerous times to get exactly the same responses as you have. I really don't know what else to do about this. It's been going on for nearly a month now.

051123015815 7-Information Synchronization LOST
051123015815 3-Critical R03.0 Ranging Requests Retries exhausted
051123015813 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015812 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015811 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015810 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015809 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015807 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015806 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015805 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015804 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015803 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015801 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015800 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015759 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015758 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015757 3-Critical R02.0 No Ranging Response received - T3 time-out
051123015731 7-Information SNMP: Working in SNMP V1/2c Only NmAccess mode
051123015729 7-Information INITIALIZATION COMPLETE - MODEM IS OPERATIONAL
permalink · 2005-11-24 00:44:23 · Print · Reply to this
Forums » US Cable Support » Comcast » Comcast HSIOne Hour Lease Question »
« [Connectivity] Spokane Valley Horrible service  

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