renamed
join:2005-06-11
Fort Lauderdale, FL | reply to fullman
Re: [Connectivity] Broward County/Wilma-affected a
I live in Sunrise area, i have not had an issue with comcast HSI. No dropped connections. My service came back like 2 weeks after the storm and with no problem. As far as comcast credit, i got back like $48. |
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pcfabix
join:2002-09-08
Fort Lauderdale, FL
1 edit | Not feeling very "COMCASTIC"
Sunrise area here...
5 weeks and counting still no service. I just got off the phone with Comcast, there concern overwhelms me. Soon as I get a live rep call drops, call back wait another 15 minutes and GET THIS as soon as she pulls up my account she says you are in an outage sir. DUH....she further stated that I "Need to be patient" Sunrise and in particular my area was hit extremly hard and these things take time to fix.
So I get a supervisor on the phone, he actually almost convinced me that he cared. Not till I said I want to just cancel my service did he offer to call dispatch. Sit on hold 10 minutes, he comes back and gives me a street address were the technican is currently working (2 blocks away) so I decided to call his bluff and drive down there and sure enough there is one comcast truck, and one technican working on the main box (for lack of a better word) for this area. I didn't stop to ask him anything, just wanted to see if it was another Comcastic lye.
Hopefully soon we will get cable back out here...but I am not holding my breath. I also have a feeling I would have a better chance of seeing snow in South florida then to receive cable service again.
Anyone else with cable issues sick of seeing these COMCASTIC commercials. Everytime they come on I feel like destroying something in my house :-/ |
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fullman
join:2001-12-30
Fort Lauderdale, FL
| Yeah, I've had similar issues with their phone reps. They "care," yet there is nothing to prove it. The 2 week credit for 3.5 weeks of 100% downtime was amazing.
I had an idea for an editorial comic for that one Comcastic 10k Pyramid commercial, just have to find someone to jot it down. It's great 
Hopefully you get "something" back soon, if not regular, flawless service. |
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pcfabix
join:2002-09-08
Fort Lauderdale, FL
| I think that might be an oxymoron for Comcastical Comcast "regular and flawless" that's almost as good as Microsoft Works...
2 weeks befor Wilma I was loosing block synch since there last downgrade ERR I mean upgrade, and my speeds were everywere. Timeouts when pinging yahoo with a 100 byte packet, timeing out on the second hop (of course we all know it was my router right?). Was getting allot better right befor Wilma tore through here.
I am still waiting for the internet tech to show though (as tech support stated my signal was weak) when I spoke to Comcast last wednesday they asked if I knew I still had an open ticket from early October for internet issues and asked if anyone ever came out to my house :-/ |
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