gsbiker
join:2004-02-10
Lincoln, NE
| VOIP E911
I received the following from Packet8 today.
Dear Packet8 Subscriber,
We are pleased to inform you that, in accordance with FCC regulations, roaming (aka nomadic) E911 emergency calling service is now a standard feature of all domestic Packet8 calling plans.
This means that should you need to dial 911 from your Packet8 phone, you can expect to receive the same response from emergency personnel that you would receive from traditional 911 phone service, subject to the capabilities of the local Public Service Answering Point (PSAP). However, please note that it is the subscriber’s responsibility to ensure that your service address information is up to date in the Packet8 database. To update your service address, simply log onto your account page at www.packet8.net or call the Packet8 Customer Service Center. You must update your service address at our web portal anytime you move your Packet8 phone to a new location.
You will soon be able to check the exact status of your E911 service relative to your geographic location by dialing 933 from your Packet8 phone. Until then, you can obtain this information online at the “Verify E911 Service” section of your Packet8 account page. Please do not place a test 911 call to confirm service availability. You must first contact your local law enforcement agency on their non-emergency line to make arrangements to place a test 911 call.
In order to provision this FCC mandated service throughout our subscriber network, it is necessary to add a monthly charge of $1.99 to all Packet8 accounts, effective January 1, 2006. This charge will appear as an additional line item on your monthly statement. Existing subscribers who previously subscribed to Packet8’s fixed, wireline E911 service (for an additional monthly charge of $1.50) will see this charge replaced by the new nomadic 911 charge of $1.99 beginning with the January billing cycle.
Please review the Terms and Conditions of your Packet8 service agreement relative to E911 at your earliest convenience. You will find this updated information online at »www.packet8.net/about/service_terms.asp.
Thank you for choosing Packet8 for all of your communication needs.
Sincerely,
Packet8 Customer Service |
