VMP
Premium
join:2004-09-10
Huntington Beach, CA
| KAV Question
I bought the download version of KAV 5 Personal from newegg.com and I got the link to download it and did. Then I installed it and it says it's the trial version and gives and expiration date of 12/15/05. Does anyone know how I get the 1 year keyfile? I called newegg and they gave me the a wrong phone # for digital river and I've been on hold trying to get back with newegg. |
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CajunTek
Insane Cajun
Premium,MVM
join:2003-08-08
Arlington, TX
 ·RoadRunner Cable
| Hmm.. I bought mine online but straight from KAV.. and had no problems.. I'd raise cain with newegg.. That is just not right.. (You could try contacting Kaspersky and telling them the problem.. I don't know if it would help..)
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Lost in Texas |
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jack b
Gone Fishing
Premium,MVM
join:2000-09-08
Cape Cod
clubs:
·Comcast
1 edit | reply to VMP
If I were you, I'd return what you got from NewEgg and just download the program directly from Kaspersky store. It's cheaper from them, too.
Buying direct will make renewals and upgrades much easier down the road, and will likely include renewal discount pricing.
Good luck.
--
~Help find a cure for Cancer~
~Proud Member of Team Discovery ~ |
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VMP
Premium
join:2004-09-10
Huntington Beach, CA | reply to VMP
I got the correct # for digital river and now they have me on hold ... they've never heard of a "key file" LOL. |
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VMP
Premium
join:2004-09-10
Huntington Beach, CA | reply to VMP
... oh and it's a lot cheaper from newegg. That's why I purchased it from there. |
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VMP
Premium
join:2004-09-10
Huntington Beach, CA | reply to VMP
LOL ... digital river referred me back to newegg ... anyone else have this problem? |
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jack b
Gone Fishing
Premium,MVM
join:2000-09-08
Cape Cod
clubs: | Maybe it got downloaded separately.
Do a search for *.key |
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VMP
Premium
join:2004-09-10
Huntington Beach, CA | Already did. thanks |
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chia
join:2003-12-20
Fort Lauderdale, FL | reply to VMP
I was going to purchase KAV from newegg in the next week or two as well, so please do let us know how it goes. Good luck, I hope they are able to sort it out for you. |
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