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Forums » US Cable Support » Comcast » Comcast HSI » Speed slower with new modem
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[connectivity] Need an expert opinion »
« [Connectivity] Comcast VS. DSL?  
AuthorAll Replies


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:		reply to HotRodFoto
Re: Speed slower with new modem

What firmware/software version do you have?
to forum · permalink · · 2005-11-30 08:53:31 · Reply to this


HotRodFoto
Premium
join:2003-04-19
Denver, CO
said by Johkal See Profile :

What firmware/software version do you have?
Not sure how to tell, does this help?

Frequency 609000000 Hz Locked
Signal to Noise Ratio 34 dB
QAM 256
Channel ID 5
Frequency 22000000 Hz Ranged
Ranging Service ID 2343
Symbol Rate 2.560 Msym/s
Power Level 49 dBmV
--
All Things Art »kkart.deviantart.com
to forum · permalink · · 2005-11-30 11:51:53 · Reply to this


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE		 Kkart-
On the same modem page you got that info from - click on the HELP tab - and it should show you your firmware version at the top of the page.
--
"ONE team - ONE city - ONE dream!!"
to forum · permalink · · 2005-11-30 11:55:06 · Reply to this


HotRodFoto
Premium
join:2003-04-19
Denver, CO
said by JeepMatt See Profile :

Kkart-
On the same modem page you got that info from - click on the HELP tab - and it should show you your firmware version at the top of the page.
Thanks!
Software Version: SB4200-0.4.4.2-SCM01-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.3

yeah pretty bad download speeds for the gold tier
--
All Things Art »kkart.deviantart.com
to forum · permalink · · 2005-11-30 13:24:05 · Reply to this


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:		 Your modem has DOCSIS 1.0 firmware which can limit your download speed. Call tech support to see if they can update it to a DOCSIS 1.1 firmware or consider a new modem.
to forum · permalink · · 2005-11-30 13:28:54 · Reply to this


HotRodFoto
Premium
join:2003-04-19
Denver, CO
said by Johkal See Profile :

Your modem has DOCSIS 1.0 firmware which can limit your download speed. Call tech support to see if they can update it to a DOCSIS 1.1 firmware or consider a new modem.
Okie will do that this sec, this is a comcast modem as it was replaced by them
--
All Things Art »kkart.deviantart.com
to forum · permalink · · 2005-11-30 13:29:43 · Reply to this


HotRodFoto
Premium
join:2003-04-19
Denver, CO		reply to Johkal
Well I sure shocked that CSR lol tech here tomm to swap out modem, we shall see! I'll update it here
--
All Things Art »kkart.deviantart.com
to forum · permalink · · 2005-11-30 13:37:45 · Reply to this


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:		 Hopefully they won't bring you another older modem.
to forum · permalink · · 2005-11-30 13:48:07 · Reply to this
Forums » US Cable Support » Comcast » Comcast HSI[connectivity] Need an expert opinion »
« [Connectivity] Comcast VS. DSL?  

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