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Forums » O Canada! » Canadian » Rogers » [ Express] sending in outlook express...
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[Express] High ping on online games »
« email smtp going slow ONLY to hotmail?  
geestring

join:2004-07-10

[ Express] sending in outlook express...

I know people have posted about this... I haven't found any real solutions?

apparently rogers blocks port 25?

I'm using my own email on my own servers...

i cant send anything through outlook....

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada

Re: [ Express] sending in outlook express...

Correct. You must send mail out through Rogers Yahoo! SMTP servers, OR if you have external hosting, it must be capable of using an alternate "Submission port" as an Mail Submission Agent(MSA), as opposed to a Mail Transport Agent(MTA)

This is to stop spam, especially from zombie bot nets.
geestring

join:2004-07-10
so basically either I use rogers email... or my servers must have an alternate way out?

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada

Re: [ Express] sending in outlook express...

You don't have to use Rogers email ... You can *receive* mail on your system, but you cannot SEND email through it, even with your own domain name in the From: address or Reply To: address.

E.G.

User name: JohnSmith@myowndomain.ca
SMTP server: smtp.broadband.rogers.com
POP server: pop.myowndomain.ca

Any mail you send will look something like ...

From: JohnSmith@myowndomain.ca
Received: from smtp.rog.mail.re2.yahoo.com by
someserver.somedomain.com
Received: from unknown (HELO mycomputer)
(yourusername@rogers.com@70.26.xxx.xxx with login)
by smtp102.rog.mail.re2.yahoo.com with SMTP; 27 Nov 2005 01:31:03 -0000


So, when they reply, it goes to JohnSmith@myowndomain.ca not to rogers.com
geestring

join:2004-07-10
so I can still send using my own email... it just wont be using my own server?

err that sucks...

let me see if my servers have a alternate port...

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0

Re: [ Express] sending in outlook express...

That works if your servers are OUTSIDE Rogers network ... i.e. not on machined connected via your cable modem.
geestring

join:2004-07-10
but I wouldnt want to do that if Im running abusiness... having some yahoo rogers crap being shown...

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada

Re: [ Express] sending in outlook express...

To get outside Rogers network you have two choices ...

1) User Rogers servers ... and who cares if it has a rogers yahoo server in the headers? What matters is that the From: gets it back to you@yourdomain. (There are actually SOME issues that I have with using Rogers Yahoo! servers but that's another matter).

2) Use a Mail host or web host offering mail and host your mail servers out there ... but the domain host must allow connection on a port other than 25. I used Canaca ... they don't, so for now, I use Rogers servers for outbound mail, but it still LOOKS like it comes from me@mydomain

You cannot use mail servers hosted on your own system which is connected to Rogers ... and that's to stop the spread of spam and viruses and is a good thing, even if a nuisance.

mordin
42 inches of 1080p
Premium
join:2005-05-28
Moncton, NB

Re: [ Express] sending in outlook express...

There's a 3rd choice but it's not common. Some servers allow you to use email programs to connect using HTTP servers and not the POP & SMTP servers.
geestring

join:2004-07-10
ok to use rogers for outgoing... use that smtp address you showed above?
geestring

join:2004-07-10

Re: [ Express] sending in outlook express...

supposedly my servers use an alternate port as well 587... I still get an error though... does rogers block 587 as well?

mordin
42 inches of 1080p
Premium
join:2005-05-28
Moncton, NB

Re: [ Express] sending in outlook express...

said by geestring See Profile :

supposedly my servers use an alternate port as well 587... I still get an error though... does rogers block 587 as well?
What outgoing error are you getting? Should be something like 0x800CCC--. Are the outgoing server settings correct? Are you required to use authentication - username/password? Do you need to turn on Secure Socket Layer - SSL?
--
P4 2.8 800 fsb, Asus P4P800 MoBo w/1Gig PC3200 RAM, 256 Meg GeForce 5600, Sound Blaster Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 2x 120 Gig Hard Drives
geestring

join:2004-07-10
k whats the smtp address for rogers then?

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0

Re: [ Express] sending in outlook express...

smtp.broadband.rogers.com
geestring

join:2004-07-10
I used that smtp and it says the server rejected my email address... which is my own email...

spyre99

@cable.rogers

Re: [ Express] sending in outlook express...

I just want to say that this is really upsetting me.

I'm a student and I can't send emails through my University of Toronto account anymore because of Rogers.

Its pretty much the straw that broke my back, I'm switching over to Sympatico as soon as xmas break starts.

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada

Re: [ Express] sending in outlook express...

And you'll find that it won't be long before Sympatico does the same thing. This is becoming common practice by most ISPs because they need to block the outbound spam and viruses being sent through these bot nets ... for every trojan'ed machine, there are thousands of new machines getting infected and joining these botnets daily. This is one of the only ways to stop it.

Try changing the port for your SMTP mailer to 587 ... that should probably work ... or ask your UofT admin if they have an alternate port.
courtvb

join:2004-12-02
m5r3z2

Re: [ Express] sending in outlook express...

said by sbrook See Profile :

And you'll find that it won't be long before Sympatico does the same thing. This is becoming common practice by most ISPs because they need to block the outbound spam and viruses being sent through these bot nets ... for every trojan'ed machine, there are thousands of new machines getting infected and joining these botnets daily. This is one of the only ways to stop it.

Try changing the port for your SMTP mailer to 587 ... that should probably work ... or ask your UofT admin if they have an alternate port.
I work at the UofT help desk and we deal with this issue almost every day it seems. We don't offer an alternate port for email. However as we tell everyone, which has been posted here, it is no big deal. Just change your smtp server to use rogers, and make sure you authenticate the outgoing connection with your Rogers username and password and your all set, still looks like the message is coming from your UofT account, unless someone feels the need to actually go through the message headers, which would be not be the norm.

As for Sympatico, they also do this, and actually to some extent it is worse. Sympatico also blocks the standard outgoing smtp port for all 3rd party servers, however they do not require outgoing server authentication with a sympatico username and password. What is worse with sympatico is that their newer smtp servers, smtph.sympatico.ca prevent even this workaround and reject any outgoing email that does NOT include a return address containing @sympatico.ca so people who use that smtp server are pooched.

mordin
42 inches of 1080p
Premium
join:2005-05-28
Moncton, NB

Re: [ Express] sending in outlook express...

said by courtvb See Profile :

What is worse with sympatico is that their newer smtp servers, smtph.sympatico.ca prevent even this workaround and reject any outgoing email that does NOT include a return address containing @sympatico.ca so people who use that smtp server are pooched.
For the outgoing server turn on SSL and checkmark 'My server requires authentication' and enter the email address & password.
--
P4 2.8 800 fsb, Asus P4P800 MoBo w/1Gig PC3200 RAM, 256 Meg GeForce 5600, Sound Blaster Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 2x 120 Gig Hard Drives

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
I am surprised that UofT has NOT yet implemented alternate port SMTP submission being that the MSA approach is becoming so highly recommended AND that UofT Computing is supposedly at the forefront!

mordin
42 inches of 1080p
Premium
join:2005-05-28
Moncton, NB
said by spyre99 :

I'm switching over to Sympatico as soon as xmas break starts.
Don't bother...Sympatico blocks port 25 too.

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
geestring ... you didn't set something up right.
geestring

join:2004-07-10

Re: [ Express] sending in outlook express...

yea.. 587 should work.. in telnet i make contact with my mailservers...

something in outlookk...

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada

Re: [ Express] sending in outlook express...

Probably the way you're specifying the port number.

I don't use LookOut, so I can't speak from experience but this looks like it should help you to change the port ... it's not simply adding a :587 after the server name like some servers.

»products.secureserver.net/email/···look.htm
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

said by geestring See Profile :

yea.. 587 should work.. in telnet i make contact with my mailservers...

something in outlookk...
Definitely something in MS Outlook Express. Some mail providers giving access to port 587 are requiring STARTTLS for authentication. MSOE can only do STARTTLS on port 25; I have not found a way to enable STARTTLS on any other port in MSOE.

Also, if smtp.broadband.rogers.com is a Yahoo! server, it should require authenticated log in. When you set up MSOE, do check "My server requires authentication" on the server properties tab. Do not check "Log on using Secure Password Authentication". That is some kind of proprietary MSFT thingy. Shows you where MSFT wants you to go; giving you a little used MSFT-only secure password protocol, but not a more widely used generic secure password protocol!
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0

Re: [ Express] sending in outlook express...

Actually, while smtp.broadband.rogers.com is indeed a Yahoo! server, it does not appear to require authenticated login if the source is a registered Rogers IP address and the from: address is a rogers.com address.
geestring

join:2004-07-10
oh i did change the port.... I didnt add :587 though... should try that as well...
geestring

join:2004-07-10
do you think its just an "express" problem... isnt outlook 2003 or whatever different?
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA

Re: [ Express] sending in outlook express...

I know nothing about how Outlook 2003 handles secure log ins. I have only tested MSOE. It will only do STARTTLS on port 25.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
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