buckeyered
Premium
join:2005-05-07
Hamilton, OH
 ·VoicePulse
·QuantumVoice
| reply to floepie
Re: [VoicePulse] Trial available?
I finally got a VoIP provider that I like and is dependable with top notch customer service and now they have to go through all of this E911 stuff even though every person who signed up with them was clearly informed that there is no e911 so they should not be forced to provide it as we agreed as customers we don't need it. |
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burgerwars
join:2004-09-11
Northridge, CA
·voip.ms
 ·RoadRunner Cable
4 edits | reply to YOUR_UGLY_VT
I also attempted the sign-up screens as an experiment (I'm already a VoicePulse customer), and get the following:
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VoicePulse does not currently offer E911 service for your address. Due to the FCC E911 Order, we are unable to allow you to continue placing your order with us until we offer E911 service for your address.
After closing your browser window, your order information will be lost and must be entered again if you wish to place an order in the future.
We sincerely apologize for this inconvenience and our representatives are available for any questions or comments you may have at (732) 339-5100 M-F 9am-7pm EST.
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What I did is pick a Northridge, CA phone number, and enter my Northridge, CA address in the Emergency Service Address in every multiple way I could think of, to see if it would take. Nothing took. Northridge is part of the City of Los Angeles, which has a fairly up-to-date 911 system. So if VoicePulse can't sign-up customers in the nation's second largest city then whom can they sign up? My guess is nobody right now, from what has been discussed. I don't think this bodes well for VoIP companies that are relying on customer growth. If they can't grow their businesses, they could end up out of business.
I then tried to "sign up" with Broadvoice. I have their BYOD Lite Plan, in which they also provide no type of 911 service, but have now tacked-on an additional $1 monthly charge for 911. With Broadvoice I can go through the whole process of signing up, but I stopped at the last step before I submitted the credit card transaction. So is Broadvoice "living dangerously," still selling their service even though E911 isn't available? |
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YOUR_UGLY_VT
Windows Is Crap
join:2001-09-27
Hoover, AL | reply to floepie
I called and they cant accept any new coustomers. Not until they provide E911.
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Go ViaTalk! They have Free E911, CallerID w/ Name ETC....  |
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floepie
join:2005-12-01 | reply to Camelot One
Will let you know when I try to sign up later today... |
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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs: | reply to nycityny
Which is where I heard it |
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nycityny
Premium
join:2005-08-09
New York, NY
·PHONE POWER
·VoicePulse
·RCN CABLE
·ViaTalk
| reply to ropeguru
said by ropeguru  :said by Camelot One :though it is my understanding they are not currently able to add new subscribers due to noncompliance with the FCC mandate on E911. Hmmm.. Not sure where you got that info. I just went all the way through their signup process stopping just short of making payment and had no issues. Another poster wrote YESTERDAY:
Thanks dcurrey, that was a good point. So I decided to call VoicePulse and they confirmed that they are NOT accepting new customers right now because of the mandate. The rep basically said they are waiting to hear back some clarification from the FCC and when they do they will be able to roll out their solution. He offered to put me on a notification list and also reserve the number I wanted. So I did that. Now I'm happy because I really wanted the number that I was going to choose. I'm not sure of the time frame for when they can start accepting new customers again, but it seemed to be from a couple weeks to sometime in January. You can find the quote in the thread: »[VoicePulse] Press Release: VoicePulse Delays E911 Implementat |
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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:
| reply to ropeguru
Well their options are to either be in compliance (which they flat out said in their press release they aren't even trying to be) or stop activating new lines.
Now it could be they have some areas covered, but their press release didn't indicate that.
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AMD X2 4400+/ MSI K8N Neo 4 Platinum SLI/ 2x 512Mb Kingston HyperX PC4000/ WD 74Gb Raptor/ PNY 7800GTs SLI/ Antec 550 True Control/Custom water cooler |
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ropeguru
Premium
join:2001-01-25
Bridgeport, WV
clubs:
·VOIPo
| reply to Camelot One
said by Camelot One :though it is my understanding they are not currently able to add new subscribers due to noncompliance with the FCC mandate on E911. Hmmm.. Not sure where you got that info. I just went all the way through their signup process stopping just short of making payment and had no issues.
However, it does look like they have removed some area codes, probably to comply to where they can offer E911 access. But I really do not think they have stopped taking order all together. No provider would do that.
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FWD#: 223611 |
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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:
| reply to floepie
scooby's link explains their 30 day policy, though it is my understanding they are not currently able to add new subscribers due to noncompliance with the FCC mandate on E911.
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AMD X2 4400+/ MSI K8N Neo 4 Platinum SLI/ 2x 512Mb Kingston HyperX PC4000/ WD 74Gb Raptor/ PNY 7800GTs SLI/ Antec 550 True Control/Custom water cooler |
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scooby
Premium
join:2001-05-01
Schaumburg, IL | reply to floepie
»www.voicepulse.com/policies/Mone···tee.aspx |
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floepie
join:2005-12-01 | Does VP offer a 30 day trial for testing their service with refundable activation if not satisfied? |
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