nonymous
join:2003-09-08
Glendale, AZ
1 edit | reply to Laramon
Re: 7M/896K connects at 1meg
always cross fingers if you guarantee something. lol burns the tech every time,
just call repair again and request a dispatch out for when you are home. heck, just say another tech please. first did not fix it would like another tech. leave it at that then see what the second tech says and go from there.
you can then have something to complain about from there on the first tech if needed.
if you call back quick enough think 30 days the tech gets a repeat and no credit for doing the job. If too many no credits as in too many repeats can be a problem for the tech if done consistently. So if only you he has a slight problem. But if lots of customers a problem. It is tracked by computer so no outs. Just call in and get another tech out and a repeat and no credit for the first tech. |
