 LarryE
join:2000-07-29 Chicago, IL
·Comcast
| [E-mail] Hidden spam e-mail problem I just had a chat with Comcast about a "hidden" spam e-mail problem. I logged on to Webmail this morning and deleted all the e-mails I didn't want and reported the "spam" e-mails. I kept one e-mail because I wanted to download it via Outlook Express to my computer. I checked the "Screened Mail", "Trash Can", and "Sent Mail" to make sure they were all empty. I then opened Outlook Express and it downloaded 33 spam messages with dates of Dec. 1st through today. Comcast had no explanation for it so they escalated it. Has anyone else had a problem with this?
el gringo | |
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  LarryE
join:2000-07-29 Chicago, IL | Re: [E-mail] Hidden spam e-mail problem HMMM well, apparently no one else has had this problem. If anyone is interested, I'll post Comcast's explanation, if I ever get one that is. LOL
el gringo | |
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 |   Miz WTF? Premium join:2002-03-11 Miami, FL clubs:
| Re: [E-mail] Hidden spam e-mail problem I've never really had a problem like this happen before. The only thing I can think of is that they are flagged to be deleted on the server but aren't right at the moment. When you opened outlook it ended up downloading them now instead of leaving them to be deleted? -- Need more horde on Shattered Hand. Message Varen if you are ever on Shattered Hand. | |
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 |   Johkal Cool Cat Premium,MVM join:2002-11-13 Happy Valley clubs: | Do you keep your PC on 24/7 and do you have outlook set to auto download? | |
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 |  |   LarryE
join:2000-07-29 Chicago, IL
·Comcast
| Re: [E-mail] Hidden spam e-mail problem I used to use Outlook Express exclusively for downloading e-mail, but figured why download the spam to just delete them, so I started logging on to webmail for the past couple of weeks and deleting the spam messages from webmail. That is why this is so confusing. I don't have Outlook express set to leave a copy on the server, nor is webmail. Even if it was set, why wouldn't I see all 33 of those messages? Even now, I can log on to webmail and delete everything, then immediately open Outlook Express and there will be spam messages downloaded. I've tried it 3 different times since first noticeing the problem and all 3 times, webmail is completely empty but I still get spam in Outlook Express. I still don't have any communication from Comcast yet, so who knows what's going on. Could Outlook Express be accessing a different mail server than webmail does?
el gringo | |
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 |  |  |  |   LarryE
join:2000-07-29 Chicago, IL
·Comcast
| Re: [E-mail] Hidden spam e-mail problem said by Johkal :Do you have outlook set to download email as soon as you open the program up or do you initiate it? Yes, Outlook Express downloads from Comcast and two hotmail accounts as soon as it's opened. But I also have Webmail open at the same time and it is completely empty.
el gringo. | |
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 |  |  |  |  |   Johkal Cool Cat Premium,MVM join:2002-11-13 Happy Valley clubs: | Re: [E-mail] Hidden spam e-mail problem Set outlook not to download automatically. See if that solves the issue. | |
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 |  |  |  |  |  |   LarryE
join:2000-07-29 Chicago, IL
·Comcast
| Re: [E-mail] Hidden spam e-mail problem said by Johkal :Set outlook not to download automatically. See if that solves the issue. This is ridiculous, I cleaned out Webmail and opened Outlook express and before I could change anything, it downloaded 11 spam e-mails. Here is a screenshot of Webmail as well as what was downloaded to OE. | |
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 |  |  |  |  |  |  |   LarryE
join:2000-07-29 Chicago, IL | Re: [E-mail] Hidden spam e-mail problem Outlook express has to be grabbing these from a different server. That's the only thing I can figure out.
el gringo | |
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 |  |  |  |  |  |  |  |  |   LarryE
join:2000-07-29 Chicago, IL
·Comcast
| Re: [E-mail] Hidden spam e-mail problem said by Johkal :Once you set it not to download automatically & you purge the spam via web-mail, is it still downloading the spam when you initiate oulook to get messages? Yep, it sure is.
el gringo | |
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 |  |  |  |  |  |  |  |  |   Johkal Cool Cat Premium,MVM join:2002-11-13 Happy Valley clubs: | Re: [E-mail] Hidden spam e-mail problem Are you willing to experiment with a different mail client? | |
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 |  |  |  |  |  |  |  |  |   LarryE
join:2000-07-29 Chicago, IL
·Comcast
| Re: [E-mail] Hidden spam e-mail problem said by Johkal :Are you willing to experiment with a different mail client? Well, I figured it out all by myself. LOL I have 1 other e-mail account at Comcast and that is where the spam e-mails are coming from. Instead of downloading into the correct folder for the second account, they are just going into my main identities Inbox. Problem solved.
Thanks for all of your help Johkal and all others. Um which e-mail client were you thinking of Johkal? If it will solve this spam garbage, I'm willing to try anything. LOL
el gringo | |
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 |  |  |  |  |  |  |  |  |   LarryE
join:2000-07-29 Chicago, IL | Re: [E-mail] Hidden spam e-mail problem Thanks Johkal, have downloaded it and installed it and will play around with it for a while. Seems pretty cut and dried simple.
Thanks,
el gringo | |
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 |   LarryE
join:2000-07-29 Chicago, IL
·Comcast
| Re: [E-mail] Hidden spam e-mail problem said by ropeguru :From the spam emails that got downloaded, can you verify that the dates are 2005?? I don't use comcast email, but maybe they have a quirk with their webmail where anything past the current date is not shown. Just a thought as you only mentioned the month and day on the emails. They were dated 12/01/2005 through 12/07/2005.
el gringo | |
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