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What's the newsgroup connection limit? »
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obeythelaw
Premium
join:2003-04-16
Bayonne, NJ
·DIRECTV

reply to tschmidt
Re: Verizon DSL and email and oulook express

well, i guess i don't fully understand your response. Yes, she did have worldnet but cancelled it. When setting up Verizon, i guess it added the appropriate account to express, but for some reason when opening outlook express, its looking for at&t account and not the verizon dsl account. She really doesn't care or want to "access" at&t mail but didn't want to completely remove the account from outlook because there were some emails she wants saved before doing so. i guess she really needs to have the verizon account setup using POP3? I thought all ISP's used POP3 and not SMTP. How should she be setting it up then? I'm guessing that Verizon automatically set it up after going through the setup cd.
--
How many lawyers does it take to change a lightbulb? Three. One to climb the ladder, one to shake the ladder, and one to sue the ladder company.


NY Tel
Premium
join:2004-04-09
Smithtown, NY
·VOIPo


1 edit
Ok you have two issues here:

Outlook express is still looking for the AT&T account server to log into. Quick fix: Open Outlook Express, select TOOLS then ACCOUNTS then have her select the one that says AT&T or Worldnet.
Select: PROPERTIES and on the front page at the bottom she needs to un-check the box that says:Include this account when receiving mail or synchronizing and that should stop the password message in that regard.

Second issue: She needs to repeat the TOOLS, Accounts, and then highlight the Verizon e-mail account and there is a tab which says: Use as default. She should select that.

Assuming that the CD set everything up correctly, this should fix her issue and will allow her to keep the old e-mails she desires to keep.


obeythelaw
Premium
join:2003-04-16
Bayonne, NJ
·DIRECTV

i'm going to give that a try. i know that she did set Verizon as the default. HOwever, i know that she didn't select properties on the at&t. I hope this works
--
How many lawyers does it take to change a lightbulb? Three. One to climb the ladder, one to shake the ladder, and one to sue the ladder company.
Forums » US Telco Support » Verizon » Verizon Online DSLWhat's the newsgroup connection limit? »
« Yahoo upgrade for existing DSL customers  


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