obeythelaw
Premium
join:2003-04-16
Bayonne, NJ
 ·DIRECTV
| reply to NY Tel
Re: Verizon DSL and email and oulook express
i'm going to give that a try. i know that she did set Verizon as the default. HOwever, i know that she didn't select properties on the at&t. I hope this works 
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How many lawyers does it take to change a lightbulb? Three. One to climb the ladder, one to shake the ladder, and one to sue the ladder company. |
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NY Tel
Premium
join:2004-04-09
Smithtown, NY
 ·VOIPo
1 edit | reply to obeythelaw
Ok you have two issues here:
Outlook express is still looking for the AT&T account server to log into. Quick fix: Open Outlook Express, select TOOLS then ACCOUNTS then have her select the one that says AT&T or Worldnet.
Select: PROPERTIES and on the front page at the bottom she needs to un-check the box that says:Include this account when receiving mail or synchronizing and that should stop the password message in that regard.
Second issue: She needs to repeat the TOOLS, Accounts, and then highlight the Verizon e-mail account and there is a tab which says: Use as default. She should select that.
Assuming that the CD set everything up correctly, this should fix her issue and will allow her to keep the old e-mails she desires to keep. |
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obeythelaw
Premium
join:2003-04-16
Bayonne, NJ
·DIRECTV
| reply to tschmidt
well, i guess i don't fully understand your response. Yes, she did have worldnet but cancelled it. When setting up Verizon, i guess it added the appropriate account to express, but for some reason when opening outlook express, its looking for at&t account and not the verizon dsl account. She really doesn't care or want to "access" at&t mail but didn't want to completely remove the account from outlook because there were some emails she wants saved before doing so. i guess she really needs to have the verizon account setup using POP3? I thought all ISP's used POP3 and not SMTP. How should she be setting it up then? I'm guessing that Verizon automatically set it up after going through the setup cd.
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How many lawyers does it take to change a lightbulb? Three. One to climb the ladder, one to shake the ladder, and one to sue the ladder company. |
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