Redbluffian
join:2005-10-29
Red Bluff, CA
| Satisfied Broadvoice User
I have had great service from BV similar to the review. We also have Vonage and have had great service from them. Neither has experienced a service outage or poor call quality.
In the area of customer service, neither has screwed up the billing, but when it comes to customer support, so far BV has had very short to no hold times and the rep's had the tech knowledge to help. I know it's subjective, but I did not get the impression BV had moved CS offshore.
There is one big limitation on BV which is faxing. They don't support it. |
