Solar1um
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join:2005-01-10
Lévis - QC
1 edit | reply to Solar1um
Re: [FR] Videotron VS Primus ! Primus KO !
Voici un traceroute d'une personne qui la fait sur le forums primus ...
desoler je peux pas appeler les personnes ...
Same problem in Montreal since 24dec morning and exact problem as Flip.
Status Red. Unable to ping the call agent.
Videotron IP address: 66.130.115.XX
Here is my tracert to the Call Agent:
Tracing route to vsbc-2.voip.primus.ca [216.254.141.218]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.15.1
2 6 ms 6 ms 5 ms 10.51.64.1
3 6 ms 6 ms 5 ms 24.200.241.126
4 7 ms 6 ms 5 ms 10.154.0.34
5 6 ms 7 ms 6 ms 10.154.0.212
6 5 ms 7 ms 6 ms ia-cnnu-bb04-pc-3.vtl.net [207.96.163.41]
7 13 ms 13 ms 14 ms ia-fnrt-bb02-pos4-0.vtl.net [207.253.253.50]
8 13 ms 14 ms 13 ms gw-primus.torontointernetxchange.net [198.32.245
.22]
9 14 ms 15 ms 14 ms 216.254.129.3 [216.254.129.3]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * ^C
Pinging 216.254.141.218 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 216.254.141.218:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
I have logged on to my office PC and here are the results:
Videotron IP address: 69.70.223.XX
Tracing route to vsbc-2.voip.primus.ca [216.254.141.218]
over a maximum of 30 hops:
1 1 ms 1 ms 15 ms 192.168.10.100
2 * * * Request timed out.
3 12 ms 7 ms 7 ms 10.18.192.1
4 7 ms 7 ms 8 ms 24.200.243.102
5 8 ms 7 ms 7 ms 10.154.1.17
6 7 ms 8 ms 8 ms 10.154.0.228
7 7 ms 8 ms 7 ms ia-cnnu-bb04-pc-3.vtl.net [207.96.163.41]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 14 ms 15 ms 16 ms vsbc-2.voip.primus.ca [216.254.141.218]
Trace complete.
Pinging 216.254.141.218 with 32 bytes of data:
Reply from 216.254.141.218: bytes=32 time=14ms TTL=22
Reply from 216.254.141.218: bytes=32 time=20ms TTL=22
Reply from 216.254.141.218: bytes=32 time=15ms TTL=22
Reply from 216.254.141.218: bytes=32 time=14ms TTL=22
Ping statistics for 216.254.141.218:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 20ms, Average = 15ms
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I am almost sure that it is a routing problem between videotron and primus. People that get attribued the 66.x.x.x address by videotron probably don't have primus service. As you can see my office has the 69.x.x.x address and sees the call agent.
Can a primus tech support person look at this as I have no phone service and I'm sure many others as well.
Even my google mail is not working !!!
regards,
Francis |
