fedupwiththem
| reply to ctaylor
Re: [Connectivity] why I'm cancelling my comcast service...
Had the same thing happen to me. Have had spotty connectivity for the last couple weeks, spent an hour on the phone with someone Thursday, finally was scheduled for an appointment on Friday between 3-7pm. At 6pm Friday, gave Comcast a call to make sure that someone was actually coming, and they had no record of my call the day before, and no record of a tech appointment.
I was so angry that I cancelled my internet service. Comcast has the worst customer service I've experienced. They don't seem to be capable of getting it right. |
