SolarPup
IT Geek-Dawg
Premium
join:2002-03-07
The Pound
clubs:
 ·Comcast
 ·AT&T CallVantage
 ·Osiris Communicati..
| reply to ctaylor
Re: [Connectivity] why I'm cancelling my comcast s
Go to your local payment center, ask for a supervisor, if you have a copy of the workorder he left, bring that with you and let the supervisor know that the tech caused damage that he didn't repair and that you're rather unhappy/will disconnect service if it's not repaired. They'll get someone out there that day to fix it..
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...I don't have a 8mb speedy connection, I fly through the net at low altitudes! |
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rock4ward
join:2001-12-15
Bremerton, WA
| That does work but If I were to go to the local Comcast office it would be to throw all their crap on the counter and leave. I'll be damned if I would waste more of my time driving to their local office to complain. Don't know about you guy's but I've found that my local BBB office does some real ass kicking these day's !! Simple to use web based and fast. I filled out a complaint on a rebate issue I had with Best Buy and it got resolved real fast !
Call Comcast, tell them they got 24 hours to fix your issue.....3rd times a charm......or you'll submit a BBB complaint. Believe me, they do not like getting BBB complaints on their record ! Good luck |
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kegwin
Premium
join:2005-10-12
Davis, CA
| Here is some BBB info for the Sacramento Comcast
Customer Experience
Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s).
When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 121
Number of complaints processed by the BBB in last 12 months: 40
Complaints Concerned
Advertising Issues: 6
Outcome of all complaints -
Company made every reasonable effort to Resolve: 3;
Company did not respond: 3
Sales Issues: 3
Outcome of all complaints -
Company made every reasonable effort to Resolve: 1;
Company did not respond: 2
Delivery Issues: 1
Outcome of the complaint -
Resolved: 1
Product Quality Issues: 14
Outcome of all complaints -
Resolved: 11; Company made every reasonable effort to
Resolve: 1; Company did not respond: 2
Refund or Exchange Issues: 3
Outcome of all complaints -
Company did not respond: 3
Contract Issues: 2
Outcome of all complaints -
Company made every reasonable effort to Resolve: 1;
Company did not respond: 1
Customer Service Issues: 34
Outcome of all complaints -
Resolved: 17; Company made every reasonable effort to
Resolve: 9; Company did not respond: 8
Credit or Billing Issues: 58
Outcome of all complaints -
Resolved: 34; Unresolved: 1; Delayed Resolution: 1;
Company made every reasonable effort to Resolve: 6; Company did
not respond: 16
/cheer comcast |
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rock4ward
join:2001-12-15
Bremerton, WA | Sure glad I tried to help this guy ! |
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