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Industry pundit predicts 10/1 mbps basic HSI 2006 »
« [Connectivity] why I'm cancelling my comcast service...  
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kalphearion
In nomine Patri
Premium
join:2003-11-08
Denver, CO
clubs:
·Comcast


1 edit
[Connectivity] Colorado random disconnects

Hey all

Here in Thornton, CO

It started about 2 weeks ago. I will be on the internet, everything will be fine. modem signals will look good:

Name
WebSTAR DPC2100
Hardware Version
2.0
Software Version
v2.0.2r1242-040825
Receive Power Level
1.0 dBmV
Transmit Power Level
44.5 dBmV
Cable Modem Status
Operational

and after about 1-2 hours, my modem will stop sending/recieving. It wont let me access any wepages or let me ping anything.

I am going through a linksys router, BEFW11S4 ver 2.

When the connection drops, I can ping the router, but nothing else (I haven't tried the modem yet, I will do that the next time it drops)

Comcast says it's the modem, so I am going to try an exchange tomorrow, but could it be the line or their side? They won't send a tech out because my signals look good, but the signal is always fine, just the connection will drop every 1-2 hours.

Thanks!

Brian


fegul
Premium
join:2004-08-23
united state

I've been noticing some slowdowns here if it makes you feel any better (I have the same modem BTW)

My speed tests garner me about 3.2-3.5 mb/s

Receive Power Level=6.3 dBmV
Transmit Power Level=41.8 dBmV
--
|Networking Help|My Blog|Fegul.com|


kalphearion
In nomine Patri
Premium
join:2003-11-08
Denver, CO
clubs:
·Comcast

reply to kalphearion
My speed tests are showing really good, usually 8700/716, sometimes 9100 down.

I will report back after I test the new modem I am getting today.

Here is the latest line test I did:
»/quality/nil/1949991


SolarPup
IT Geek-Dawg
Premium
join:2002-03-07
The Pound
clubs:
reply to kalphearion
Yeah, it's been kinda laggy lately.. I've experienced it here as well.. traceroutes look okay though.. weird
--
...I don't have a 8mb speedy connection, I fly through the net at low altitudes!
Forums » US Cable Support » Comcast » Comcast HSIIndustry pundit predicts 10/1 mbps basic HSI 2006 »
« [Connectivity] why I'm cancelling my comcast service...  


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