chudel
join:2002-01-20
Pineville, NC
1 edit | reply to chudel
Re: Oneway switch from extreme to ultra?!
Here's an interesting followup. Called Sales today, since with the price reduction, 3.0Meg service is more reasonably affordable -- hey, it's $60/year savings!
After 30 minutes, and six handoffs, a sales rep assured me that all Ultra->Xtreme upgrades have been placed on hold in my area, until my area is ready for X6.0 [even though I did not want to go to 6.0, only 3.0]. Says I should wait and receive an email on the first of the (next) month.
While I am unlikely to go to cable for internet services, situations like this don't really help!
[Edited by self: Removed paragraph disparaging CSR honesty] |
