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Forums » Rogers: Get Less, Pay More » Service Level Agreement
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RE: Rogers »
« Stupid on the outside  
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shaner
Premium
join:2000-10-04
Calgary, AB

reply to packetscan
Re: Service Level Agreement

said by packetscan See Profile :

This is SAD.

I just called rogers and acted as if i was going to order service. I asked what can i expect for upload and download speeds. Then i asked what are the sustained speeds? As i plan to use this to connect my SMART home to the internet. Not once Did they mention throttling traffic.

I told them I'll have streaming video from my security system available to me and they said " as long as i don't run a server I'm OK". I didn't just fall off the turnip truck But stream video needs a server to send it.

So they Tell me yes i can do it and in the same sentence say it's not allowed.
While I believe that conversation is entirely possible, maybe even likely, how did you call Rogers from Bridgeport, Connecticut?
--
Click this and read. -> »www.actsofgord.com/
»Canadian Wireless FAQ
I'm laying pipe,
all night long,
laying pipe,
to satisfy that woman.
- David Wilcox

amungus
Premium
join:2004-11-26
America
clubs:
...I think the better question is 'why' call them from CT.
..to bug them about their service I guess, but really, why bother if they are a provider that doesn't even service your country...


packetscan
Premium
join:2004-10-19
Bridgeport, CT
clubs:
·Optimum Online

reply to shaner
You have a Valid point and a fair question, however over the course of my years i have met and befriended alot of people. Not all of them are in the Us. Some i know quite well.

So when i called in i used someone Else's Address.
--
Who do you want to pay off today?


shaner
Premium
join:2000-10-04
Calgary, AB
You didn't use their toll free number then. Because toll free numbers can be restricted from specific areas, and Rogers certainly wouldn't want to pay for a number to receive calls from CT.

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
Plus, even if the call was completed, they would know it was from the good old U S of A.
--
Toolmaster of La Grange.
Forums » Rogers: Get Less, Pay MoreRE: Rogers »
« Stupid on the outside  


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