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Forums » Qwest Revamps Controversial User Agreement » Good work people
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This sucks, IMO »
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fiberguy
My views are my own.
Premium
join:2005-05-20

reply to GigahertZ420
Re: Good work people

I too was one that told them to put thier Business Class DSL where the sun didn't shine.

However, there has never been an issue with running servers on their service. Hell, they even have forward and reverse DNS features in their control panels.

They just were being Qwest trying to be more like cable tv, the service they bag on all the time. I think it's funny.. having been in the industry for so long, I have seen the battles play out on the actual battle field. Cable, especially comcast, always swore that they would not play the same games that satellite was. They spoke of all thier good qualities and frowned on the new business models and advertisment slams of DBS - now comcast and cable engage in the same thing. Futher, Telco makes claims they are better than cable services for various reasons but give them time, they start to play the same game. Qwest wanted to stop allowing servers "becasue they were afraid of bandwidth hogs affecting others in the area" - but wait! Isn't DSL a dedicated line I asked? He didn't have an answer.

The day Qwest stops allowing servers on their line is the day I don't need them any more. It's the ONLY reason I have them.

From what I was told by both a Qwest 'department manager' and my attorney, whom I sicked on Qwest - they have had indeed had many complaints. It's my understanding they threw this out to see if anyone would bit back - looks like they did.

shashinka

join:2000-09-16
West Boylston, MA

Yes you would be correct that your specific copper line drop is the only one using the bandwidth for that dsl connection unlike cable where you can see others transmissions (shared medium like ethernet csma/cd or csma/ca) but you still have shared bandwidth on the DSLAM.

I have used servers on Charter, Speakeasy, and Covad but not on Verizon DSL which is my area. I don't think they are worried about people who know what they're doing with low bandwidth servers for their home such as people tinkering with SMTP, POP, HTTP and basic FTP servers but of those who maybe running FTP sites with illegal software, porn, or busy gaming servers. Their bandwidth engineers design the connections to these multiplexers anticipating the most residential traffic. Having these clauses in their TOS allows them to shut them down if they start getting latency or slowness complaints out of a certain DSLAM shelf.

fiberguy
My views are my own.
Premium
join:2005-05-20

Not sure if you know this, but I am in the industry and am very clear on how the technology works since I actually put my hands on this stuff.

However, there is something you are forgetting on not understanding about Qwest - they sold a service that was designed for business use and now they want to apply a residential TOS to it. It's not going to work.

Qwest, formerly US West, was the first company to take DSL seriously and deploy to the public while many others were busy dipping in cellular phones. US West/Qwest has always delivered a service that was not restrictive and had some of the most tools in place for the very use of netwokring including email, ftp, and web.

Qwest is back pedaling, and not realizing it. They want to build in their "protection" for themselves at the expense of their own product. It's like saying, "here, use our netwrok for your business use, run your servers and host your own email" then deliver the TOS that says you can't do any of that. The new TOS was poorly written as Qwest often has issues with one hand talking to the other.

Unless you are in the Qwest area, it's hard for you to understand what's going on.

shashinka

join:2000-09-16
West Boylston, MA
Very sorry. I didn't know that it was Business class that they were applying this to.

fiberguy
My views are my own.
Premium
join:2005-05-20
Yea... they are applying it to all classes of DSL. It even states in the TOS 'no matter residential or business' or something like that.
Forums » Qwest Revamps Controversial User AgreementThis sucks, IMO »


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