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speedlever
join:2003-11-30
High Point, NC
| ZAF problem
I have ZAF 6.1.737.000 and have run ZAF for years. Lately, for some reason, my laptop is having intermittent trouble being able to connect to the internet. When I stop ZAF, the connection goes through just fine.
ZAF on the wired PC is not having any issues. ZAF on the wireless laptop is hit and miss. I've deleted Fx from the program list and then given it permission when I crank up Fx again, but there's still no consistent behavior... I may or may not be able to reconnect. Then it may run for a while with no issues on the wireless laptop.. and then stop for no apparent reason.
I've disabled ZAF and enabled the Windows FW for now.
Has anyone else seen erratic issues with ZAF/wireless? Any thoughts?
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-speedy | |
Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
| any errors in eventviewer?
»Microsoft Application Tips and Tweaks »How do I access event viewer and find what the system error codes mean?
any interesting entries in ZAF log?
Cudni
--
Some are born to failure, others achieve it, all deserve it Help yourself so God can help you | |
Gem
Premium
join:2005-09-10
 ·CableOne
| reply to speedlever
Is this problem with a Dlink router?
»D-Link
Sounds like a timing problem. But you might want to compare all the settings in the laptop with the same ones in your desktop.
It could be in you ZoneAlarm settings, the wireless profile settings, the Dlink settings, or your Windows services.
Sounds something like the timing problem funchords  sometimes mentions. | |
speedlever
join:2003-11-30
High Point, NC
| reply to Cudni
Thanks for the suggestions, Cudni.
I'm not sure how to interpret some of the log msgs. For instance.. around the time I was having problems this morning I see this:
[info]The Computer Browser service entered the stopped state.
[error]The Computer Browser service terminated with the following error:
This operation returned because the timeout period expired.
[info]The TrueVector Internet Monitor service entered the stopped state.
etc. The true vector stop may have been when I shut down ZAF... hard to remember now.
--
-speedy | |
Marilla
I Am My Own Arbiter
Premium
join:2002-12-06
Belpre, OH | Yes; the True Vector service stopping is likely due to you stopping Zone Alarm.. Can you summarize the other events which show up before that? | |
speedlever
join:2003-11-30
High Point, NC
| I'll cut and paste a series of msgs from around the time.
[warning]Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0012F00F6779. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
[info]The Wireless Zero Configuration service was successfully sent a stop control.
[info]The Terminal Services service was successfully sent a start control.
[info]The Network Connections service was successfully sent a start control.
[info]The Terminal Services service entered the running state.
[info]The Network Location Awareness (NLA) service was successfully sent a start control.
[error]The Network Location Awareness (NLA) service entered the running state.] The Computer Browser service terminated with the following error:
This operation returned because the timeout period expired.
[info]The Computer Browser service entered the stopped state.
Hope that's enough to tell you something.
--
-speedy | |
speedlever
join:2003-11-30
High Point, NC
| reply to speedlever
After a week of operations with no problems, I again experienced a problem. I checked into a hotel two days ago and had no problem until their broadband connection went down for about 12 hours.
And now, ever since they got the problem fixed, I can't connect as long as ZAF is operational. When I start the MS FW and kill ZAF, I can connect with no problem.
I don't see any entries in the Event Viewer that appear related.
Here's the ZAF log:
ZoneAlarm Logging Client v6.1.737.000
Windows XP-5.1.2600-Service Pack 2-SP
type,date,time,source,destination,transport (Security)
type,date,time,virus name,file name,mode,e-mail id (Anti-Virus)
type,date,time,source,destination,action,service (IM Security)
type,date,time,source,destination,program,action (Malicious Code Protection)
type,date,time,action,product,file,event,subevent,class,data,data,... (OSFirewall)
type,date,time,name,type,mode (Anti-Spyware)
FWOUT,2006/01/20,23:56:40 -5:00 GMT,172.17.161.90:2190,4.2.2.1:53,UDP
FWOUT,2006/01/20,23:59:38 -5:00 GMT,172.17.161.90:1075,4.2.2.1:53,UDP
ACCESS,2006/01/21,00:07:02 -5:00 GMT,Generic Host Process for Win32 Services was blocked from accepting a connection from the Internet (172.17.250.250:Port 1901).,N/A,N/A
PE,2006/01/21,06:34:26 -5:00 GMT,Zone Labs Client,207.46.130.100:53,N/A
ACCESS,2006/01/21,06:34:26 -5:00 GMT,Zone Labs Client was unable to obtain permission for connecting to the Internet (207.46.130.100:DNS); access was denied.,N/A,N/A
PE,2006/01/21,06:34:26 -5:00 GMT,Zone Labs Client,207.46.130.100:53,N/A
PE,2006/01/21,06:34:26 -5:00 GMT,Zone Labs Client,207.46.130.100:53,N/A
PE,2006/01/21,06:34:26 -5:00 GMT,Zone Labs Client,207.46.130.100:53,N/A
PE,2006/01/21,06:34:26 -5:00 GMT,Zone Labs Client,207.46.130.100:53,N/A
PE,2006/01/21,06:34:26 -5:00 GMT,Zone Labs Client,4.2.2.1:53,N/A
ACCESS,2006/01/21,06:34:26 -5:00 GMT,Zone Labs Client was unable to obtain permission for connecting to the Internet (4.2.2.1:DNS); access was denied.,N/A,N/A
PE,2006/01/21,06:34:28 -5:00 GMT,Zone Labs Client,4.2.2.1:53,N/A
ACCESS,2006/01/21,06:34:28 -5:00 GMT,Zone Labs Client was unable to obtain permission for sending data to the Internet (4.2.2.1:DNS); access was denied.,N/A,N/A
PE,2006/01/21,06:34:28 -5:00 GMT,Zone Labs Client,4.2.2.1:53,N/A
PE,2006/01/21,06:34:30 -5:00 GMT,Zone Labs Client,4.2.2.1:53,N/A
PE,2006/01/21,06:34:34 -5:00 GMT,Zone Labs Client,4.2.2.1:53,N/A
FWOUT,2006/01/21,06:36:56 -5:00 GMT,172.17.161.90:1038,4.2.2.1:53,UDP
FWOUT,2006/01/21,06:37:28 -5:00 GMT,172.17.161.90:1046,4.2.2.1:53,UDP
FWOUT,2006/01/21,06:37:28 -5:00 GMT,172.17.161.90:1030,4.2.2.1:53,UDP
FWOUT,2006/01/21,07:55:38 -5:00 GMT,172.17.161.90:1038,4.2.2.1:53,UDP
FWOUT,2006/01/21,07:55:38 -5:00 GMT,172.17.161.90:1046,4.2.2.1:53,UDP
FWROUTE,2006/01/21,08:04:26 -5:00 GMT,172.17.1.1:0,172.17.117.177:0,ICMP (type:8/subtype:0)
FWOUT,2006/01/21,08:04:44 -5:00 GMT,172.17.161.90:1042,4.2.2.1:53,UDP
ACCESS,2006/01/21,08:13:00 -5:00 GMT,Generic Host Process for Win32 Services was blocked from accepting a connection from the Internet (172.17.250.250:Port 1901).,N/A,N/A
FWOUT,2006/01/21,09:22:04 -5:00 GMT,172.17.161.90:1038,4.2.2.1:53,UDP
FWOUT,2006/01/21,09:22:32 -5:00 GMT,172.17.161.90:1042,4.2.2.1:53,UDP
FWOUT,2006/01/21,10:27:10 -5:00 GMT,172.17.161.90:1038,4.2.2.1:53,UDP
FWOUT,2006/01/21,11:56:02 -5:00 GMT,172.17.161.90:1038,4.2.2.1:53,UDP
FWOUT,2006/01/21,14:31:06 -5:00 GMT,172.17.161.90:1030,4.2.2.1:53,UDP
FWOUT,2006/01/21,14:40:42 -5:00 GMT,172.17.161.90:1038,4.2.2.1:53,UDP
FWOUT,2006/01/21,14:40:42 -5:00 GMT,172.17.161.90:1042,4.2.2.1:53,UDP
FWIN,2006/01/21,14:45:22 -5:00 GMT,172.17.1.1:0,172.17.161.90:0,ICMP (type:8/subtype:0)
FWOUT,2006/01/21,14:49:30 -5:00 GMT,172.17.161.90:1042,4.2.2.1:53,UDP
FWOUT,2006/01/21,14:49:32 -5:00 GMT,172.17.161.90:1038,4.2.2.1:53,UDP
FWOUT,2006/01/21,14:51:04 -5:00 GMT,172.17.161.90:1030,4.2.2.1:53,UDP
FWOUT,2006/01/21,14:52:02 -5:00 GMT,172.17.161.90:1046,4.2.2.1:53,UDP
FWOUT,2006/01/21,15:38:54 -5:00 GMT,172.17.161.90:1042,4.2.2.1:53,UDP
FWOUT,2006/01/21,15:38:54 -5:00 GMT,172.17.161.90:1030,4.2.2.1:53,UDP
FWOUT,2006/01/21,21:45:06 -5:00 GMT,172.17.161.90:1030,4.2.2.1:53,UDP
FWOUT,2006/01/21,21:45:26 -5:00 GMT,172.17.161.90:1042,4.2.2.1:53,UDP
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-speedy | |
bigdogsleeps
Lets Play Catch.
Premium
join:2000-09-24
Dumont, NJ
clubs:
| reply to speedlever
hi had a simliar problem like yours and found the solution to my problem. I needed to open firewall advanced in zone pro and check the box marked This computer is an ICS/NAT gateway. have been running it this way for over a year now with no more problems.hope this may help.
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Want to run with the big dogs stop pooping like a puppy! | |
Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
| reply to speedlever
What are your setting for Generic Host Process in ZA? Ideally they need to be Allow, Allow, Allow, Deny, Ask (Under Program Control/Programs tab)
Cudni
--
Some are born to failure, others achieve it, all deserve it Help yourself so God can help you | |
speedlever
join:2003-11-30
High Point, NC | reply to bigdogsleeps
big puppy,
I'm running ZAF... not pro. I don't think I have that option. At least, I didn't see it with a quick look at my version of ZAF.
--
-speedy | |
speedlever
join:2003-11-30
High Point, NC
2 edits | reply to Cudni
Cudni,
I'm now back home and the laptop comes up just fine with ZAF.
Generic Host Process is set to allow/allow/allow/block. What's that last ASK in your msg?
Should my wireless and NIC adapters (on the laptop) be set to Internet Zone rather than Trusted? That's the way mine are set (internet zone, I mean).
The latest ZAF log is clean. The one I posted above looks like it had permissions trouble... but I wouldn't know where to begin to fix that.
One thing I've noticed is that if I enable the Windows FW/ICS service, it seems to know whether I have ZAF running or not. IE, if ZAF is running, the Windows firewall will be disabled.. and vice-versa. Also, if I reboot (after leaving the Windows firewall enabled), the service comes up stopped on the reboot. ZAF is set to start automagically on startup. I didn't know the MS FW was that intelligent. 
--
-speedy | |
La Luna
Surviving Ashraful
Premium
join:2001-07-12
Warwick, NY
clubs:
·Optimum Online
 ·Vonage
| said by speedlever :.....One thing I've noticed is that if I enable the Windows FW/ICS service, it seems to know whether I have ZAF running or not. IE, if ZAF is running, the Windows firewall will be disabled.. and vice-versa. Also, if I reboot (after leaving the Windows firewall enabled), the service comes up stopped on the reboot. I didn't know it was that intelligent. Are you trying to run the Windows firewall and ZA at the same time? That *could* cause problems/conflicts.
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~~~...and I miss you, like the deserts miss the rain...~~~ | |
speedlever
join:2003-11-30
High Point, NC
| Good question. No, I'm not trying to run them concurrently. I start one and shut the other one down. What I've noticed is that if I crank up ZAF after running the MS FW, when I go to turn off the MS FW, I find it is already checked disabled. And when I check to turn it on after shutting down ZAF, I find it already checked on.
Of course now that you mention it, I can't remember what sequence I've enabled/disabled the two firewalls. So as not to run with no firewall, I think I've left one running until I crank up the other one. I then shut down the other FW. (I think this is what I've been doing!)
Would this brief overlap cause problems?
--
-speedy | |
speedlever
join:2003-11-30
High Point, NC
1 edit | reply to speedlever
I am connected to a hotel's ISP and have run fine for a while. For some reason, ZAF is again not letting me connect so I've shut it down and cranked up the Windows FW.
As soon as I shut down ZAF, I am able to connect just fine. I am stumped as to why this problem is occurring.
There are two services blocked in the log below. I intentionally did that when WMP asked for some permissions.
Here's the latest ZAF log:
ZoneAlarm Logging Client v6.1.737.000
Windows XP-5.1.2600-Service Pack 2-SP
type,date,time,source,destination,transport (Security)
type,date,time,virus name,file name,mode,e-mail id (Anti-Virus)
type,date,time,source,destination,action,service (IM Security)
type,date,time,source,destination,program,action (Malicious Code Protection)
type,date,time,action,product,file,event,subevent,class,data,data,... (OSFirewall)
type,date,time,name,type,mode (Anti-Spyware)
PE,2006/01/29,14:17:30 -5:00 GMT,Zone Labs Client,207.217.96.30:53,N/A
FWROUTE,2006/01/29,23:33:52 -5:00 GMT,24.120.216.1:0,24.120.217.207:0,ICMP (type:8/subtype:0)
FWIN,2006/01/29,23:39:12 -5:00 GMT,221.203.189.44:58876,24.120.217.207:1031,UDP
FWIN,2006/01/29,23:39:12 -5:00 GMT,221.203.189.44:58879,24.120.217.207:1033,UDP
FWIN,2006/01/29,23:45:56 -5:00 GMT,24.142.95.244:22707,24.120.217.207:1026,UDP
FWIN,2006/01/29,23:49:22 -5:00 GMT,60.11.125.39:36650,24.120.217.207:1030,UDP
FWIN,2006/01/29,23:49:22 -5:00 GMT,60.11.125.39:36650,24.120.217.207:1031,UDP
FWIN,2006/01/29,23:49:22 -5:00 GMT,60.11.125.39:36650,24.120.217.207:1033,UDP
FWIN,2006/01/29,23:49:22 -5:00 GMT,60.11.125.39:36650,24.120.217.207:1035,UDP
FWIN,2006/01/29,23:52:00 -5:00 GMT,207.54.38.193:9084,24.120.217.207:1027,UDP
FWIN,2006/01/29,23:54:32 -5:00 GMT,65.210.135.86:28711,24.120.217.207:1026,UDP
FWIN,2006/01/30,00:00:44 -5:00 GMT,65.118.80.212:31621,24.120.217.207:1026,UDP
FWIN,2006/01/30,00:26:42 -5:00 GMT,65.224.239.216:8431,24.120.217.207:1026,UDP
FWIN,2006/01/30,00:31:28 -5:00 GMT,65.161.179.12:13447,24.120.217.207:1026,UDP
FWIN,2006/01/30,00:36:20 -5:00 GMT,65.181.149.137:28422,24.120.217.207:1026,UDP
FWROUTE,2006/01/30,08:41:50 -5:00 GMT,24.120.216.1:0,24.120.217.207:0,ICMP (type:8/subtype:0)
FWOUT,2006/01/30,08:42:20 -5:00 GMT,24.120.217.207:1778,24.234.24.190:53,UDP
FWOUT,2006/01/30,08:42:48 -5:00 GMT,24.120.217.207:1161,24.234.24.190:53,UDP
FWOUT,2006/01/30,08:42:52 -5:00 GMT,24.120.217.207:1162,24.234.24.190:53,UDP
FWOUT,2006/01/30,08:42:52 -5:00 GMT,24.120.217.207:1775,24.234.24.190:53,UDP
FWOUT,2006/01/30,08:42:52 -5:00 GMT,24.120.217.207:1044,24.234.24.190:53,UDP
PE,2006/01/30,08:47:46 -5:00 GMT,Windows Media Player,127.0.0.1:2196,N/A
ACCESS,2006/01/30,08:47:50 -5:00 GMT,Windows Media Player was temporarily blocked from connecting to the local zone (127.0.0.1:Port 2196).,N/A,N/A
ACCESS,2006/01/30,08:47:50 -5:00 GMT,Windows Media Player was temporarily blocked from connecting to the Internet (64.4.52.189:HTTP).,N/A,N/A
ACCESS,2006/01/30,08:47:50 -5:00 GMT,Windows Media Player was temporarily blocked from connecting to the Internet (207.68.181.118:HTTP).,N/A,N/A
PE,2006/01/30,08:48:16 -5:00 GMT,Microsoft Windows Media Configuration Utility,207.68.181.118:53,N/A
ACCESS,2006/01/30,08:48:20 -5:00 GMT,Microsoft Windows Media Configuration Utility was temporarily blocked from connecting to the Internet (207.68.181.118:DNS).,N/A,N/A
ACCESS,2006/01/30,08:48:20 -5:00 GMT,Microsoft Windows Media Configuration Utility was temporarily blocked from connecting to the Internet (24.234.24.190:DNS).,N/A,N/A
ACCESS,2006/01/30,08:48:20 -5:00 GMT,Microsoft Windows Media Configuration Utility was temporarily blocked from sending data to the Internet (24.234.24.190:DNS).,N/A,N/A
FWIN,2006/01/30,08:57:50 -5:00 GMT,65.175.90.34:24211,24.120.217.207:1026,UDP
FWIN,2006/01/30,08:59:46 -5:00 GMT,65.210.240.85:26849,24.120.217.207:1026,UDP
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-speedy | |
Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
| try WLiley's suggestion of adding dns servers etc
»Problem with Zone Alarm Pro v 6.1.737
Cudni
--
Some are born to failure, others achieve it, all deserve it Help yourself so God can help you | |
speedlever
join:2003-11-30
High Point, NC
3 edits | Cudni,
Just to clarify, when I go to a hotel and run into this problem, I need to run ipconfig and add the local DNS servers? If that works, it will be a work around to the problem. I'd like to find a fix, if possible.
My current work around is to shut down ZA and run the Windows FW.
Edit: I just cranked up ZAF (Windows FW shut itself down automatically) and attached is a copy of my current ZAF fw settings. Presently, ZAF is allowing everything to run ok.
Edit 2: And shortly after, ZAF wouldn't allow the connections to go through. So I shut it down again. Also, I adjusted the settings to Trusted for the wireless and NIC adapters.
Here's a msg from the event viewer:
*******************
Warning:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0011D8E58832. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
*******************
This error msg followed the warning msg above:
******************
Your computer has lost the lease to its IP address 24.120.217.207 on the Network Card with network address 0011D8E58832.
*******************
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-speedy | |
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