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Forums » GoDaddy.com Takes Down Data Center » Fix Yer Servers
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Whee, screwups all around. »
« But where do you move?  
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owebtw

@edu.tw

reply to shadow700
Re: Fix Yer Servers

No, you are the ignorant one.

The entire data center went down because all the customers' domains had the nameservers set to ns1.nectartech.com and ns2.nectartech.com. The loss of the nectartech domain resulted in the failure of hundreds of other domains, because all these domains had NECTARTECH as their nameservers. If nectartech had added a second domain from a different registrar, all these other domains would not have been affected. Only nectartech.com would have been affected.

shadow700

join:2004-08-05
Collegeville, PA

reply to raccettura
Oh. My. God.

How many rows are on the bus that picks you up each morning? 3, maybe 4?

I don't know how it can be explained any simpler than it already has.

The list you gave contains AUTHORITATIVE NAME SERVERS for the DOMAIN. Yes, you can have names servers at different providers.

However, the list itself is provided by a single REGISTRAR. You can have only one REGISTRAR per domain.

In this case, GoDaddy, the REGISTRAR, changed the AUTHORITATIVE NAME SERVER list so that the DOMAIN was effectively shut down. For example, instead of listing:

ns1.domain.com
ns2.altdomain.com

It listed:

ns1.otherdomain.com
ns2.otherdomain.com

which were two NAME SERVERS which were NOT AUTHORITATIVE and did not have configurations for the DOMAIN in question, therefore all DNS lookup requests FAILED.

raccettura

join:2002-09-28
USA

reply to Briggs6
Many large websites use multiple domains as dns servers for this case.

ns1.domain.com
ns2.altdomain.com

altdomain.com could be hosted by another registrar just for this purpose. At that point, you can then edit the domains that point to these servers to remove ns1.domain.com and your back in business.

This isn't uncommon.
Forums » GoDaddy.com Takes Down Data CenterWhee, screwups all around. »
« But where do you move?  


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