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Just get here.... »
« Customer Service is low priority in low cost world  
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djreaka0

join:2004-06-26
Flower Mound, TX

FIOS

It can take up to 4 months before you can order FIOS after seeing the original contractor installing the conduit into the ground. They have to come and run the fiber, splice all the runs together, test all the fiber runs, turn up the service, send out mailers letting you know it is ready to order. They started the install in January 2005 in my neighborhood and I talked to a splicer and he told me it was going to be late April before it was ready. I got the flier in the mail around the first of May. The setup was a snap. The engineer that came to my house knew what he was doing and completed the job all the way to filling the holes that had to be drilled through the wall.

You can also go to »www22.verizon.com/FiosForHome/ch···Home.asp
to see if it is ready in your neighborhood. If not there is an email notification area to let you know when it is ready.
I can now order the TV service from them. I will never go back to DSL or Cable! I am a Network Administrator and this is faster than the fiber I have at work from Time Warner.

Go Verizon
Forums » Texas FiOS HeadachesJust get here.... »
« Customer Service is low priority in low cost world  


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